Windows 8 and 8.1 Forums


Sound Popping/Crackling

  1. #1


    Posts : 14
    Windows 8

    Sound Popping/Crackling


    All right, so my sound is popping at loud frequencies. For example, if I click on my volume adjuster to hear the different sample levels, little pops and crackles can be heard. I was starting to notice some crackling when I got the Logitech g35. Thinking the g35 was faulty, I got a refund and a got a sound card (Xonar DX) and a non-usb headset (MMX 300). I first noticed the crackles on the system sounds at this moment. So I tried all kind of different drivers for the xonar. But to no avail, the problem still occurred on headphones and speakers. Then I removed my graphic card, the soundcard, all kinds of usb ports, and the sound popping is still happening on the on-board sound which I had never noticed until the g35. So, thinking maybe I had messed some windows file, I reinstalled windows 8 and reset the BIOS. The crackling is still there. I also tried using one of each ram sticks.

    This is really frustrating! I am a competitive COD player and the season has already started. Please help me

      My System SpecsSystem Spec

  2. #2


    Popping and crackling has been an issue with some. Wi-Fi is one known cause. Old drivers are another, for both the sound and video. Some system monitor and configuration programs can also cause this. The is no "one fix", from what I've seen - on the Windows 7 forum and the Dell users forum. Its not as prevalent as it was but there are still occasional reports of problems.

    Sadly, the DPC Latency Checker is not valid for Windows 8 so that very useful tool for trying to track the problem down, can't be used.

    Sound & Audio - Windows 7 Help Forums
      My System SpecsSystem Spec

  3. #3


    Posts : 14
    Windows 8


    It is not caused by the networking because I have tried disconnecting my lan cord and I do not have a wifi card currently connected.
    It's also not an old driver since I did a fresh system installation.
    I know that the DPC latency checker doesn't work on windows 8 but is there no other way to check?

    EDIT: I just don't understand how the problem suddenly occurred.
      My System SpecsSystem Spec

  4. #4


    Posts : 467
    Windows 8 Pro


    Have you tried different headphones?
      My System SpecsSystem Spec

  5. #5


    There is Resplendence latency monitor. I don't know if its Win 8 compatible.

    Resplendence Software - LatencyMon: suitability checker for real-time audio and other tasks
      My System SpecsSystem Spec

  6. #6


    Posts : 14
    Windows 8


    Yes I have tried different headphones + speakers. This problem occurs on the on-board sound and on the Xonar DX sound card.
      My System SpecsSystem Spec

  7. #7


    Posts : 14
    Windows 8


    CONCLUSION
    ____________________________________________________________________________________________________ _____
    Your system seems to have difficulty handling real-time audio and other tasks. You may experience drop outs, clicks or pops due to buffer underruns. One problem may be related to power management, disable CPU throttling settings in Control Panel and BIOS setup. Check for BIOS updates.
    LatencyMon has been analyzing your system for 0:02:50 (h:mm:ss) on all processors.

    ____________________________________________________________________________________________________ _____
    SYSTEM INFORMATION
    ____________________________________________________________________________________________________ _____
    Computer name: SWEDINATOR
    OS version: Windows 8 , 6.2, build: 9200 (x64)
    Hardware: ASUSTeK COMPUTER INC., P8Z77-M
    CPU: GenuineIntel Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz
    Logical processors: 4
    Processor groups: 1
    RAM: 3781 MB total

    ____________________________________________________________________________________________________ _____
    CPU SPEED
    ____________________________________________________________________________________________________ _____
    Reported CPU speed: 3410.0 MHz
    Measured CPU speed: 2153.0 MHz (approx.)
    Note: reported execution times may be calculated based on a fixed reported CPU speed. Disable variable speed settings like Intel Speed Step and AMD Cool N Quiet in the BIOS setup for more accurate results.

    ____________________________________________________________________________________________________ _____
    MEASURED INTERRUPT TO USER PROCESS LATENCIES
    ____________________________________________________________________________________________________ _____
    The interrupt to process latency reflects the measured interval that a usermode process needed to respond to a hardware request from the moment the interrupt service routine started execution. This includes the scheduling and execution of a DPC routine, the signaling of an event and the waking up of a usermode thread from an idle wait state in response to that event.
    Highest measured interrupt to process latency (s): 1007.479371
    Average measured interrupt to process latency (s): 6.240863
    Highest measured interrupt to DPC latency (s): 956.429745
    Average measured interrupt to DPC latency (s): 1.063419

    ____________________________________________________________________________________________________ _____
    MEASURED SMI, IPI AND CPU STALLS
    ____________________________________________________________________________________________________ _____
    The SMI, IPI and CPU stalls value represents the highest measured interval that a CPU did not respond while having its maskable interrupts disabled.
    Highest measured SMI or CPU stall (s) 20.419850

    ____________________________________________________________________________________________________ _____
    REPORTED ISRs
    ____________________________________________________________________________________________________ _____
    Interrupt service routines are routines installed by the OS and device drivers that execute in response to a hardware interrupt signal.
    Highest ISR routine execution time (s): 278.628739
    Driver with highest ISR routine execution time: USBPORT.SYS - USB 1.1 & 2.0 Port Driver, Microsoft Corporation
    Highest reported total ISR routine time (%): 0.009463
    Driver with highest ISR total time: USBPORT.SYS - USB 1.1 & 2.0 Port Driver, Microsoft Corporation
    Total time spent in ISRs (%) 0.022007
    ISR count (execution time <250 s): 29158
    ISR count (execution time 250-500 s): 0
    ISR count (execution time 500-999 s): 1
    ISR count (execution time 1000-1999 s): 0
    ISR count (execution time 2000-3999 s): 0
    ISR count (execution time >=4000 s): 0

    ____________________________________________________________________________________________________ _____
    REPORTED DPCs
    ____________________________________________________________________________________________________ _____
    DPC routines are part of the interrupt servicing dispatch mechanism and disable the possibility for a process to utilize the CPU while it is interrupted until the DPC has finished execution.
    Highest DPC routine execution time (s): 515.675073
    Driver with highest DPC routine execution time: ndis.sys - NDIS 6.30 driver, Microsoft Corporation
    Highest reported total DPC routine time (%): 0.067873
    Driver with highest DPC total execution time: rspLLL64.sys - Resplendence Latency Monitoring and Auxiliary Kernel Library, Resplendence Software Projects Sp.
    Total time spent in DPCs (%) 0.295217
    DPC count (execution time <250 s): 661502
    DPC count (execution time 250-500 s): 0
    DPC count (execution time 500-999 s): 35
    DPC count (execution time 1000-1999 s): 0
    DPC count (execution time 2000-3999 s): 0
    DPC count (execution time >=4000 s): 0

    ____________________________________________________________________________________________________ _____
    REPORTED HARD PAGEFAULTS
    ____________________________________________________________________________________________________ _____
    Hard pagefaults are events that get triggered by making use of virtual memory that is not resident in RAM but backed by a memory mapped file on disk. The process of resolving the hard pagefault requires reading in the memory from disk while the process is interrupted and blocked from execution.

    Process with highest pagefault count: iexplore.exe
    Total number of hard pagefaults 371
    Hard pagefault count of hardest hit process: 222
    Highest hard pagefault resolution time (s): 779.338710
    Total time spent in hard pagefaults (%): 0.008227
    Number of processes hit: 12

    ____________________________________________________________________________________________________ _____
    PER CPU DATA
    ____________________________________________________________________________________________________ _____
    CPU 0 Interrupt cycle time (s): 5.152257
    CPU 0 ISR highest execution time (s): 83.571261
    CPU 0 ISR total execution time (s): 0.088733
    CPU 0 ISR count: 17515
    CPU 0 DPC highest execution time (s): 515.675073
    CPU 0 DPC total execution time (s): 1.262402
    CPU 0 DPC count: 560744
    ____________________________________________________________________________________________________ _____
    CPU 1 Interrupt cycle time (s): 2.121042
    CPU 1 ISR highest execution time (s): 92.472727
    CPU 1 ISR total execution time (s): 0.029702
    CPU 1 ISR count: 5746
    CPU 1 DPC highest execution time (s): 396.962463
    CPU 1 DPC total execution time (s): 0.300197
    CPU 1 DPC count: 39743
    ____________________________________________________________________________________________________ _____
    CPU 2 Interrupt cycle time (s): 1.945427
    CPU 2 ISR highest execution time (s): 278.628739
    CPU 2 ISR total execution time (s): 0.019235
    CPU 2 ISR count: 3651
    CPU 2 DPC highest execution time (s): 304.817302
    CPU 2 DPC total execution time (s): 0.255234
    CPU 2 DPC count: 34355
    ____________________________________________________________________________________________________ _____
    CPU 3 Interrupt cycle time (s): 1.907956
    CPU 3 ISR highest execution time (s): 99.733138
    CPU 3 ISR total execution time (s): 0.012074
    CPU 3 ISR count: 2247
    CPU 3 DPC highest execution time (s): 382.992082
    CPU 3 DPC total execution time (s): 0.190931
    CPU 3 DPC count: 26695
    ____________________________________________________________________________________________________ _____
      My System SpecsSystem Spec

  8. #8


    Posts : 14
    Windows 8


    I updated BIOS but that did not solve problem. I am going to run prime95 on default cpu settings for an hour.
    Any ideas!? I am starting to think its the PSU.

    EDIT: No errors with Prime95. What's happening?
    Last edited by timason; 15 Aug 2013 at 16:33.
      My System SpecsSystem Spec

  9. #9


    To be truthful, I have no idea what that summary is really saying.
      My System SpecsSystem Spec

  10. #10


    Posts : 56
    windows 8.1 Pro


    I'm not really up on Windows too much as I just moved from mac but all I can say is I had crackling sound and I used this info

    Link right here

    and determined it was to do with Nvidia driver.
      My System SpecsSystem Spec

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