Solved Horrible Sound Quality

bifftannon

New Member
Messages
5
Hi all,
I am just wondering if someone has the same sound issue I have.
Whenever I increase the volume the sound is really horrible, like from cheap $3 speakers. The sound is NOT clear at all.
I tested the same files (mp3, FLAC) on anothet device and it is just great.
Here´s my setup:

OS:
Windows 8 - all updates

Soundcard:
Asus Xonar D1 interne PCI Soundkarte 7.1, Digital Out, Dolby Technik, Eax, 192kHz 24bit, Low Profile - newest driver

Mainboard:
Intel DP55WG - onboard sound disabled in BIOS

Speaker:
Teufel Concept B20


Any help would be really appreciated.
Thanks
 

My Computer

System One

  • OS
    8 Prof
    System Manufacturer/Model
    Custom Made
    CPU
    Intel® i7
    Motherboard
    Intel® Desktop Board DP55WG
    Memory
    16GB
    Graphics Card(s)
    ATI Radeon™ HD 5770 Graphics
    Browser
    Chrome, Firefox, Safari, IE9, IE10
    Antivirus
    Kaspersky
Have you tried a headset or different speakers?

To eliminate the Xonar sound card, remove the Xonar and enable the on-board audio and try that. If there is no problem with the on-board audio then that points to the Xonar as the problem. However, if that does not fix it then its back to troubleshooting the PC.
 

My Computer

System One

  • OS
    Win 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Built
    CPU
    i7 6700K
    Motherboard
    ASUS ROG Maximus VIII Hero
    Memory
    16 Gb G Skill TridentZ DDR4 3400
    Graphics Card(s)
    Intel (i7 CPU)
    Sound Card
    RealTek Integrated
    Monitor(s) Displays
    27" Dell SE2717HR
    Screen Resolution
    1920X1080
    Hard Drives
    500GB Samsung 850 SSD, 3TB for backups
    PSU
    EVGA Supernova 750 G2
    Case
    BeQuiet Silent Base 600
    Cooling
    Deepcool Captain 120EX
    Keyboard
    Microsoft Wireless
    Mouse
    Logitech wireless
    Internet Speed
    Cable - 100MB Downlink
    Browser
    Edge/Firefox
    Antivirus
    Microsoft
    Other Info
    Sonar Platinum 64 bit recording studio software with MOTU 896Mk3 Hybrid recording interface unit.
Thanks. Yes I tried different speakers already. Same issue. I actually bought a sound card because the on board sound was just as bad.
Let me do a test with my hedset. I will post the result later the day.
What would be a good starting point for troubleshooting the PC?
Thanks again
 

My Computer

System One

  • OS
    8 Prof
    System Manufacturer/Model
    Custom Made
    CPU
    Intel® i7
    Motherboard
    Intel® Desktop Board DP55WG
    Memory
    16GB
    Graphics Card(s)
    ATI Radeon™ HD 5770 Graphics
    Browser
    Chrome, Firefox, Safari, IE9, IE10
    Antivirus
    Kaspersky
I will wait for the report back on the headset.
 

My Computer

System One

  • OS
    Win 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Built
    CPU
    i7 6700K
    Motherboard
    ASUS ROG Maximus VIII Hero
    Memory
    16 Gb G Skill TridentZ DDR4 3400
    Graphics Card(s)
    Intel (i7 CPU)
    Sound Card
    RealTek Integrated
    Monitor(s) Displays
    27" Dell SE2717HR
    Screen Resolution
    1920X1080
    Hard Drives
    500GB Samsung 850 SSD, 3TB for backups
    PSU
    EVGA Supernova 750 G2
    Case
    BeQuiet Silent Base 600
    Cooling
    Deepcool Captain 120EX
    Keyboard
    Microsoft Wireless
    Mouse
    Logitech wireless
    Internet Speed
    Cable - 100MB Downlink
    Browser
    Edge/Firefox
    Antivirus
    Microsoft
    Other Info
    Sonar Platinum 64 bit recording studio software with MOTU 896Mk3 Hybrid recording interface unit.
Hi again, just checked it with my Bose Quiet Comfort 15. Everything is fine. Powerful bass.
Now I know that sounds silly but the speakers are top notch quality if plugged in to my iPad for example.
Any suggestions?

Thanks again
 

My Computer

System One

  • OS
    8 Prof
    System Manufacturer/Model
    Custom Made
    CPU
    Intel® i7
    Motherboard
    Intel® Desktop Board DP55WG
    Memory
    16GB
    Graphics Card(s)
    ATI Radeon™ HD 5770 Graphics
    Browser
    Chrome, Firefox, Safari, IE9, IE10
    Antivirus
    Kaspersky
Plug the headset into the rear GREEN speaker jack and see if the sound is OK there too.
 

My Computer

System One

  • OS
    Win 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Built
    CPU
    i7 6700K
    Motherboard
    ASUS ROG Maximus VIII Hero
    Memory
    16 Gb G Skill TridentZ DDR4 3400
    Graphics Card(s)
    Intel (i7 CPU)
    Sound Card
    RealTek Integrated
    Monitor(s) Displays
    27" Dell SE2717HR
    Screen Resolution
    1920X1080
    Hard Drives
    500GB Samsung 850 SSD, 3TB for backups
    PSU
    EVGA Supernova 750 G2
    Case
    BeQuiet Silent Base 600
    Cooling
    Deepcool Captain 120EX
    Keyboard
    Microsoft Wireless
    Mouse
    Logitech wireless
    Internet Speed
    Cable - 100MB Downlink
    Browser
    Edge/Firefox
    Antivirus
    Microsoft
    Other Info
    Sonar Platinum 64 bit recording studio software with MOTU 896Mk3 Hybrid recording interface unit.
nope.....sorry. In the meanwhile I try to uninstall the card completely and setup everything from scratch. ...this drives me crazy
 

My Computer

System One

  • OS
    8 Prof
    System Manufacturer/Model
    Custom Made
    CPU
    Intel® i7
    Motherboard
    Intel® Desktop Board DP55WG
    Memory
    16GB
    Graphics Card(s)
    ATI Radeon™ HD 5770 Graphics
    Browser
    Chrome, Firefox, Safari, IE9, IE10
    Antivirus
    Kaspersky
Ok I took an old image from 3 months ago did the 8 upgrade again and some installations. Installed the sound card freshly with the newest driver....boooom everything is just how it should be.
Must be some weird "whatever" in the system.
Thanks anyhow for all your support!!!!!
 

My Computer

System One

  • OS
    8 Prof
    System Manufacturer/Model
    Custom Made
    CPU
    Intel® i7
    Motherboard
    Intel® Desktop Board DP55WG
    Memory
    16GB
    Graphics Card(s)
    ATI Radeon™ HD 5770 Graphics
    Browser
    Chrome, Firefox, Safari, IE9, IE10
    Antivirus
    Kaspersky
Thanks for the feedback and that you got it working. :D
 

My Computer

System One

  • OS
    Win 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Built
    CPU
    i7 6700K
    Motherboard
    ASUS ROG Maximus VIII Hero
    Memory
    16 Gb G Skill TridentZ DDR4 3400
    Graphics Card(s)
    Intel (i7 CPU)
    Sound Card
    RealTek Integrated
    Monitor(s) Displays
    27" Dell SE2717HR
    Screen Resolution
    1920X1080
    Hard Drives
    500GB Samsung 850 SSD, 3TB for backups
    PSU
    EVGA Supernova 750 G2
    Case
    BeQuiet Silent Base 600
    Cooling
    Deepcool Captain 120EX
    Keyboard
    Microsoft Wireless
    Mouse
    Logitech wireless
    Internet Speed
    Cable - 100MB Downlink
    Browser
    Edge/Firefox
    Antivirus
    Microsoft
    Other Info
    Sonar Platinum 64 bit recording studio software with MOTU 896Mk3 Hybrid recording interface unit.
Hello,
I am having a similar problem. Its like one side of my sound is playing. Like when you have right and left sides but only right side is playing. I am currently using my old surround sound speakers from my former XP system since its speakers are better than the ones that came with the new dell windows 8. I mean my old XP speakers are the 3 way speakers with a sub wuffer/bass speaker. I hooked them up thinking they would sound better since their better speakers to begin with and they still work even though their almost 10 yrs. old..but it appears only one side of the sound is playing....I mean it's like I can hear the music fine but the words to songs you can barely hear. and videos and movies its the same. its like one side is working and the other side isnt.

Is there a certain jack they need to be plugged into? currently their plugged into the same colored jack that their speaker plug is..I think it's the light green jack but not sure, I'd have to check again. But I do know their in the same color jack as the speaker pulg is.



[update] Ok I just unplugged them from the light green jack in the back and plugged them in the front where the headphones jack is and now their working great like their supposed to be working. And I finally unpacked the speakers that came with the pc and noticed that they not only have a plug in type jack but they also have a usb type plug to them. That's probably why my old speakers were not working correctly since they don;t have the usb plug...hmmmm interesting.

Is there anyway I can still use the old speakers without having to use the headphone jack to make them fully work?
 
Last edited:

My Computer

System One

  • OS
    windows 8 64 bit
    System Manufacturer/Model
    Dell
    CPU
    Intel Core i5-3330 3.00GHz
    Memory
    8GB
    Monitor(s) Displays
    Dell ST23
    Browser
    Firefox
Ok problem fixed. I had to call dell tech [ugh I hate talking to them] on a different issue and while he was at it I had him check into my sound problem and found out it was a driver issue. He uninstalled the one I had and downloaded and installed a newer one from dell's site and everything works good now....Weird, a brand new dell computer yet had to get a newer sound driver.
 

My Computer

System One

  • OS
    windows 8 64 bit
    System Manufacturer/Model
    Dell
    CPU
    Intel Core i5-3330 3.00GHz
    Memory
    8GB
    Monitor(s) Displays
    Dell ST23
    Browser
    Firefox
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