Windows 8 and 8.1 Forums

Please help no sound!

  1. #1

    Posts : 11
    Win 8 Pro

    Please help no sound!

    So..well i had windows vista business 32bit and I did a system restore and the sound didn't work. then i upgraded to windows 8 and the sound still wont work...
    I have done almost everything rebooting,refreshing downloading new drivers etc. But when i plug in my speakers windows says ''no speakers or headphones are connected'' and when i go on to playback devices i have 4 options all witch are the same named: Digital Audio (HDMI) and its weird because i don't even have a HDMI port on my computer nothing helps PLEASE!!!!

      My System SpecsSystem Spec

  2. #2

    First suggestion, install the correct sound driver from the PC (or motherboard if its a home built system) vendor. Windows will install a lot of drivers but tends to install the generic HD Audio Codec rather than the correct sound driver.

    Your "Speakers" (sound card) should be set as the default Playback device in the Sound Panel.
      My System SpecsSystem Spec

  3. #3

    Posts : 11
    Win 8 Pro

    First of all ''speakers'' doesn't appear in playback devices or in Device manager.
    second of all i have tried to install the driver but it does not work i have tried different drivers old ones new ones etc.
    when i try to install the soundmax driver i get an error ''sound drivers lack support for computer hardware''
    and when i go on ''dxdiag'' on the sound tab theres nothing only this: No soundcards found. If there is one, you should install a sound driver from the hardware manufacturer.
      My System SpecsSystem Spec

  4. #4

    Please list your system spec's. Can't really do much more than guess without it.
      My System SpecsSystem Spec

  5. #5

    Posts : 11
    Win 8 Pro

    Time of this report: 12/20/2012, 19:32:53
    Machine name: FILIPPC
    Operating System: Windows 8 Pro 32-bit (6.2, Build 9200) (9200.win8_rtm.120725-1247)
    Language: Swedish (Regional Setting: Swedish)
    System Manufacturer: Hewlett-Packard
    System Model: HP Compaq dc5800 Microtower
    BIOS: Default System BIOS
    Processor: Intel(R) Core(TM)2 Duo CPU E8400 @ 3.00GHz (2 CPUs), ~3.0GHz
    Memory: 2048MB RAM
    Available OS Memory: 2032MB RAM
    Page File: 1578MB used, 2500MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 11
    DX Setup Parameters: Not found
    User DPI Setting: Using System DPI
    System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
    DxDiag Version: 6.02.9200.16384 32bit Unicode

    Sound Devices
    Default Sound Playback: No
    Default Voice Playback: No
    Hardware ID:
    Manufacturer ID:
    Product ID:
    Driver Name:
    Driver Version:
    Driver Attributes:
    WHQL Logo'd:
    Date and Size:
    Other Files:
    Driver Provider:
    HW Accel Level: Emulation Only
    Cap Flags: 0x0
    Min/Max Sample Rate: 0, 0
    Static/Strm HW Mix Bufs: 0, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No
    Sound Capture Devices
      My System SpecsSystem Spec

  6. #6

    According to the HP site this has Integrated High Definition audio with ADI1884 codec sound device.

    First thing, make sure its enabled in the BIOS. If it got disabled it would not show up and you would not be able to install the drivers.
    After you verify its enabled in the BIOS, download the motherboard Chipset Drivers and the Sound Driver for Windows 7 (they should work OK for Win 8 as my RealTek Windows 7 drivers work perfectly). The reason for the Chipset drivers is that one of the prime things the chipset drivers do is identify all the devices on the motherboard and that would include the sound module. The devices must be identified before attempting to install drivers.

    HP Compaq dc5800 Small Form Factor PC*-* Download drivers and software - HP Business Support Center

      My System SpecsSystem Spec

  7. #7

    Posts : 11
    Win 8 Pro

    Fireberd thank you! it was the BIOS you're the BEST!
      My System SpecsSystem Spec

  8. #8

    Great, glad I coud help. Merry Christmas.
      My System SpecsSystem Spec

  9. #9

    Good job, Fireberd!
      My System SpecsSystem Spec

  10. #10

    Tampa Bay
    Posts : 63
    MS Windows 8.1 Pro 64-bit with WMC

    Ditto...Good job, Fireberd!

    One of the most forgotten items in a install or reinstall is the chip-set update and think it would be noted more often

    Merry Christmas from sunny Florida (Tampa Bay) to Fireberd and all....abs
      My System SpecsSystem Spec

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Please help no sound!
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