Solved Please help no sound!

fnyny

PC Rookie
Member
Messages
11
Location
Sweden
So..well i had windows vista business 32bit and I did a system restore and the sound didn't work. then i upgraded to windows 8 and the sound still wont work...
I have done almost everything rebooting,refreshing downloading new drivers etc. But when i plug in my speakers windows says ''no speakers or headphones are connected'' and when i go on to playback devices i have 4 options all witch are the same named: Digital Audio (HDMI) and its weird because i don't even have a HDMI port on my computer nothing helps PLEASE!!!!
 

My Computer

System One

  • OS
    Win 8 Pro
    System Manufacturer/Model
    HP DC5800 Microtower
    Graphics Card(s)
    nvidia 240 GT
    Monitor(s) Displays
    LG
    Internet Speed
    Low
First suggestion, install the correct sound driver from the PC (or motherboard if its a home built system) vendor. Windows will install a lot of drivers but tends to install the generic HD Audio Codec rather than the correct sound driver.

Your "Speakers" (sound card) should be set as the default Playback device in the Sound Panel.
 

My Computer

System One

  • OS
    Win 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Built
    CPU
    i7 6700K
    Motherboard
    ASUS ROG Maximus VIII Hero
    Memory
    16 Gb G Skill TridentZ DDR4 3400
    Graphics Card(s)
    Intel (i7 CPU)
    Sound Card
    RealTek Integrated
    Monitor(s) Displays
    27" Dell SE2717HR
    Screen Resolution
    1920X1080
    Hard Drives
    500GB Samsung 850 SSD, 3TB for backups
    PSU
    EVGA Supernova 750 G2
    Case
    BeQuiet Silent Base 600
    Cooling
    Deepcool Captain 120EX
    Keyboard
    Microsoft Wireless
    Mouse
    Logitech wireless
    Internet Speed
    Cable - 100MB Downlink
    Browser
    Edge/Firefox
    Antivirus
    Microsoft
    Other Info
    Sonar Platinum 64 bit recording studio software with MOTU 896Mk3 Hybrid recording interface unit.
First of all ''speakers'' doesn't appear in playback devices or in Device manager.
second of all i have tried to install the driver but it does not work i have tried different drivers old ones new ones etc.
when i try to install the soundmax driver i get an error ''sound drivers lack support for computer hardware''
and when i go on ''dxdiag'' on the sound tab theres nothing only this: No soundcards found. If there is one, you should install a sound driver from the hardware manufacturer.
 

My Computer

System One

  • OS
    Win 8 Pro
    System Manufacturer/Model
    HP DC5800 Microtower
    Graphics Card(s)
    nvidia 240 GT
    Monitor(s) Displays
    LG
    Internet Speed
    Low
Please list your system spec's. Can't really do much more than guess without it.
 

My Computer

System One

  • OS
    Win 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Built
    CPU
    i7 6700K
    Motherboard
    ASUS ROG Maximus VIII Hero
    Memory
    16 Gb G Skill TridentZ DDR4 3400
    Graphics Card(s)
    Intel (i7 CPU)
    Sound Card
    RealTek Integrated
    Monitor(s) Displays
    27" Dell SE2717HR
    Screen Resolution
    1920X1080
    Hard Drives
    500GB Samsung 850 SSD, 3TB for backups
    PSU
    EVGA Supernova 750 G2
    Case
    BeQuiet Silent Base 600
    Cooling
    Deepcool Captain 120EX
    Keyboard
    Microsoft Wireless
    Mouse
    Logitech wireless
    Internet Speed
    Cable - 100MB Downlink
    Browser
    Edge/Firefox
    Antivirus
    Microsoft
    Other Info
    Sonar Platinum 64 bit recording studio software with MOTU 896Mk3 Hybrid recording interface unit.
Time of this report: 12/20/2012, 19:32:53
Machine name: FILIPPC
Operating System: Windows 8 Pro 32-bit (6.2, Build 9200) (9200.win8_rtm.120725-1247)
Language: Swedish (Regional Setting: Swedish)
System Manufacturer: Hewlett-Packard
System Model: HP Compaq dc5800 Microtower
BIOS: Default System BIOS
Processor: Intel(R) Core(TM)2 Duo CPU E8400 @ 3.00GHz (2 CPUs), ~3.0GHz
Memory: 2048MB RAM
Available OS Memory: 2032MB RAM
Page File: 1578MB used, 2500MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.02.9200.16384 32bit Unicode

Sound Devices
-------------
Description:
Default Sound Playback: No
Default Voice Playback: No
Hardware ID:
Manufacturer ID:
Product ID:
Type:
Driver Name:
Driver Version:
Driver Attributes:
WHQL Logo'd:
Date and Size:
Other Files:
Driver Provider:
HW Accel Level: Emulation Only
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
---------------------
Sound Capture Devices
---------------------
 

My Computer

System One

  • OS
    Win 8 Pro
    System Manufacturer/Model
    HP DC5800 Microtower
    Graphics Card(s)
    nvidia 240 GT
    Monitor(s) Displays
    LG
    Internet Speed
    Low
According to the HP site this has Integrated High Definition audio with ADI1884 codec sound device.

First thing, make sure its enabled in the BIOS. If it got disabled it would not show up and you would not be able to install the drivers.
After you verify its enabled in the BIOS, download the motherboard Chipset Drivers and the Sound Driver for Windows 7 (they should work OK for Win 8 as my RealTek Windows 7 drivers work perfectly). The reason for the Chipset drivers is that one of the prime things the chipset drivers do is identify all the devices on the motherboard and that would include the sound module. The devices must be identified before attempting to install drivers.

HP Compaq dc5800 Small Form Factor PC*-* Download drivers and software - HP Business Support Center

 

My Computer

System One

  • OS
    Win 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Built
    CPU
    i7 6700K
    Motherboard
    ASUS ROG Maximus VIII Hero
    Memory
    16 Gb G Skill TridentZ DDR4 3400
    Graphics Card(s)
    Intel (i7 CPU)
    Sound Card
    RealTek Integrated
    Monitor(s) Displays
    27" Dell SE2717HR
    Screen Resolution
    1920X1080
    Hard Drives
    500GB Samsung 850 SSD, 3TB for backups
    PSU
    EVGA Supernova 750 G2
    Case
    BeQuiet Silent Base 600
    Cooling
    Deepcool Captain 120EX
    Keyboard
    Microsoft Wireless
    Mouse
    Logitech wireless
    Internet Speed
    Cable - 100MB Downlink
    Browser
    Edge/Firefox
    Antivirus
    Microsoft
    Other Info
    Sonar Platinum 64 bit recording studio software with MOTU 896Mk3 Hybrid recording interface unit.
Fireberd thank you! it was the BIOS you're the BEST!
 

My Computer

System One

  • OS
    Win 8 Pro
    System Manufacturer/Model
    HP DC5800 Microtower
    Graphics Card(s)
    nvidia 240 GT
    Monitor(s) Displays
    LG
    Internet Speed
    Low
Great, glad I coud help. Merry Christmas.
 

My Computer

System One

  • OS
    Win 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Built
    CPU
    i7 6700K
    Motherboard
    ASUS ROG Maximus VIII Hero
    Memory
    16 Gb G Skill TridentZ DDR4 3400
    Graphics Card(s)
    Intel (i7 CPU)
    Sound Card
    RealTek Integrated
    Monitor(s) Displays
    27" Dell SE2717HR
    Screen Resolution
    1920X1080
    Hard Drives
    500GB Samsung 850 SSD, 3TB for backups
    PSU
    EVGA Supernova 750 G2
    Case
    BeQuiet Silent Base 600
    Cooling
    Deepcool Captain 120EX
    Keyboard
    Microsoft Wireless
    Mouse
    Logitech wireless
    Internet Speed
    Cable - 100MB Downlink
    Browser
    Edge/Firefox
    Antivirus
    Microsoft
    Other Info
    Sonar Platinum 64 bit recording studio software with MOTU 896Mk3 Hybrid recording interface unit.
Good job, Fireberd!
 

My Computer

System One

  • OS
    Win 10 Pro 64bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home built Intel i7-3770k-based system
    CPU
    Intel i7-3770k, Overclocked to 4.6GHz (46x100) with Corsair H110i GT cooler
    Motherboard
    ASRock Z77 OC Formula 2.30 BIOS
    Memory
    32GB DDR3 2133 Corsair Vengeance Pro
    Graphics Card(s)
    GeForce GTX 980ti SC ACS 6GB DDR5 by EVGA
    Sound Card
    Creative Sound Blaster X-Fi Titanium HD, Corsair SP2500 speakers and subwoofer
    Monitor(s) Displays
    LG 27EA33 [Monitor] (27.2"vis) HDMI
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung SSD 850 EVO 250GB (system drive)
    WD 6TB Red NAS hard drives x 2 in Storage Spaces (redundancy)
    PSU
    Corsair 750ax fully modular power supply with sleeved cables
    Case
    Corsair Air 540 with 7 x 140mm fans on front, rear and top panels
    Cooling
    Corsair H110i GT liquid cooled CPU with 4 x 140" Corsair SP "push-pull" and 3 x 140mm fans
    Keyboard
    Thermaltake Poseidon Z illuminated keyboard
    Mouse
    Corsair M65 wired
    Internet Speed
    85MBps DSL
    Browser
    Chrome and Edge
    Antivirus
    Windows Defender, MalwareBytes Pro and CCleaner Pro
    Other Info
    Client of Windows Server 2012 R2 10 PC's, laptops and smartphones on the WLAN.

    1GBps Ethernet ports
Ditto...Good job, Fireberd!

One of the most forgotten items in a install or reinstall is the chip-set update and BIOS....you think it would be noted more often

Merry Christmas from sunny Florida (Tampa Bay) to Fireberd and all....abs
 

My Computer

System One

  • OS
    MS Windows 8.1 Pro 64-bit with WMC
    System Manufacturer/Model
    Custom
    CPU
    Intel Core i5 650 @ 3.20GHz X4
    Motherboard
    H57M01
    Memory
    8.00 GB Dual-Channel DDR3 @ 665MHz
    Graphics Card(s)
    Nvidia GeForce GTX 550TI Superclocked
    Screen Resolution
    1920 x 1080
    Hard Drives
    2 ...1T each
    PSU
    750 Corsair
    Keyboard
    wireless
    Mouse
    wireless
    Internet Speed
    60Mbps tested @ 68.92Mbps/5.87Mbpsbps
Thanks, guys. Merry Christmas from Inverness, Florida. Not far from abseh1.

Jack
 

My Computer

System One

  • OS
    Win 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Built
    CPU
    i7 6700K
    Motherboard
    ASUS ROG Maximus VIII Hero
    Memory
    16 Gb G Skill TridentZ DDR4 3400
    Graphics Card(s)
    Intel (i7 CPU)
    Sound Card
    RealTek Integrated
    Monitor(s) Displays
    27" Dell SE2717HR
    Screen Resolution
    1920X1080
    Hard Drives
    500GB Samsung 850 SSD, 3TB for backups
    PSU
    EVGA Supernova 750 G2
    Case
    BeQuiet Silent Base 600
    Cooling
    Deepcool Captain 120EX
    Keyboard
    Microsoft Wireless
    Mouse
    Logitech wireless
    Internet Speed
    Cable - 100MB Downlink
    Browser
    Edge/Firefox
    Antivirus
    Microsoft
    Other Info
    Sonar Platinum 64 bit recording studio software with MOTU 896Mk3 Hybrid recording interface unit.
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