Solved Win8 Pro 64bit, Asus P6TSE Mobo---new graphics card, now sound error

medb

New Member
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Hello, I installed windows 8 pro, and running the Windows Experience in System got a 3.3 due to my old graphics card, so I just got a new HIS Radeon HD6570 card, and that bumped me up to 6.2 WEI. However, it killed my sound when I installed the new graphics card drivers!

Previously, I used the onboard audio of the P6TSE (mini jacks at the back) to connect my speakers with no problem, and great sound. I think the drivers for the new graphics card installed some HD audio devices and want sound out through the S/PDIF port, or the HDMI port.

In bios, I have tried disabling HD Audio, and changing the output from HDMI to S/PDIF...all combos of which don't seem to help.

I downloaded the Realtek update R2.70 and reinstalled the drivers, but still have the same problem...
In Device Manager I currently have:
-Audio inputs and outputs
--Microphone (Logitech Mic)
--Speakers (Realtek High Definition Audio) where driver details v.6.2.9200 16384
-Sound, video and game controllers
--AMD High Definition Audio Device
--Logitech Mic
--Realtek High Definition Audio where driver details v. 6.0.1.6662

I have tried enabling the stereo mix device from the "recording devices" option when right clicking volume control. I also tried disabling the AMD device.

When I run the Realtek sound manager and test the speakers (I have 5.1 running through a home stereo that has a line-in plugged into the main speakers mini jack on the mobo at the back) I only get the test sound from clicking on the surround speakers coming out of the main front speakers, and no sound from the other speakers or sub.
I also have no system sounds in windows, and no sound for youtube, etc...

Any one able to help me reason through this one? I have been reading the forum here, and around the web, but can't seem to find a solution that works....

I played around with drivers, and have sound back. Switched to other mini plug too. Still no 5.1 but stereo is better than nothing.
 
Last edited:

My Computer

System One

  • OS
    8
    CPU
    I7 920
    Motherboard
    Asus P6TSE
    Memory
    6 Gb DDR3 1333
    Graphics Card(s)
    HIS Radeon 6570
    Sound Card
    onboard
    Mouse
    Logitech Air
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