Lost link to tile on start screen

alfieb

New Member
Messages
9
Location
Liverpool, UK
I have a laptop that came with Netflix installed and set as a tile on my start screen. The tile has suddenly stopped working and gives an error message "Netflix has stopped working. Contact your system administrator to repair or reinstall it".

As it's my laptop does that make me the administrator? I haven't done anything to the link so can it be repaired or reinstalled? This would be handy to know should any other tiles develop similar problems.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satellite L50-B-1NL
As it's my laptop does that make me the administrator?

Not necessarily. Check into account type to see your status if you can.

User Account Type - Change in Windows 8

Your Netflix tile refers to a Store App?
Netflix does have issues in Windows 8 occasionally.

Do you have access to the Store? Can you uninstall or reinstall the Netflix App?
The status of Windows 8 can have an effect on the Netflix App.
Windows 10 does a better job with the Netflix App.

Chrome works well with Netflix.
Another option is to install Chrome in Windows 8 because IE does not have the features of Chrome.
go to netflix.com and sign in there
 

My Computer

System One

  • OS
    server 2012
    Computer type
    PC/Desktop
    System Manufacturer/Model
    self assembled
    CPU
    3770k
    Motherboard
    Asrock
    Memory
    8gb
    Graphics Card(s)
    intel onboard
    Sound Card
    hdmi tv to external sound system
    Monitor(s) Displays
    led
    Hard Drives
    Addonics Quad mSATA PCIe SSD - various SSD
    Browser
    Opera
Thanks nt62 - User account = Administrator - so ok on that score :)

Uninstalled Netflix & re-installed from store...now doesn't work, full stop :mad: - HOWEVER not a major issue as I can access Netflix by typing in site address and that works fine.

I note that many people are berating Windows 8 because Netflix doesn't work. Nothing lost there, then, but now I'm aware where to go if happens again.

Thanks for the help :thumb:
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satellite L50-B-1NL
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