Hi everyone;
A while ago I upgraded? to Windows 10, didn't like it and came back to Windows 8.1 The trouble is, now my apps don't work, period.
I tried the Apps Trouble Shooter but very early in the Trouble Shooter is stopped and said "You need a Microsoft Account To Use the Trouble Shooter."
Well, immediately before running the Trouble Shooter I did in fact sign in to my Microsoft Account so now I'm stumped.
EDIT:
I guess after returning to Windows 8.1 I no longer had a Microsoft account and so I created a new one and the Trouble Shooter worked. It did not however, repair anything. I've added a screen shot of the results page and am hoping someone can understand it and help me fix the apps on my 8.1 computer.
END OF EDIT:
Can someone here on the Forum help me with this mess? I'm not very technically inclined, I'm 70 years old and don't have that great comprehension that I had as a youngster so reading heavy technical jargon is a bit of a problem for me.
Thank you for any help, and I do appreciate the time all you people spend here helping people like me.
Bud
A while ago I upgraded? to Windows 10, didn't like it and came back to Windows 8.1 The trouble is, now my apps don't work, period.
I tried the Apps Trouble Shooter but very early in the Trouble Shooter is stopped and said "You need a Microsoft Account To Use the Trouble Shooter."
Well, immediately before running the Trouble Shooter I did in fact sign in to my Microsoft Account so now I'm stumped.
EDIT:
I guess after returning to Windows 8.1 I no longer had a Microsoft account and so I created a new one and the Trouble Shooter worked. It did not however, repair anything. I've added a screen shot of the results page and am hoping someone can understand it and help me fix the apps on my 8.1 computer.
END OF EDIT:
Can someone here on the Forum help me with this mess? I'm not very technically inclined, I'm 70 years old and don't have that great comprehension that I had as a youngster so reading heavy technical jargon is a bit of a problem for me.
Thank you for any help, and I do appreciate the time all you people spend here helping people like me.
Bud
Attachments
My Computer
System One
-
- OS
- Windows 8.1
- Computer type
- PC/Desktop
- System Manufacturer/Model
- Dell
- CPU
- i7 Quad Core
- Graphics Card(s)
- Gforce
- Browser
- Microsoft Explorer
- Antivirus
- Norton 360