Windows 8 and 8.1 Forums

PDF Not Working

  1. #1


    Posts : 15
    windows 8.1

    PDF Not Working


    On my 8.1 laptop the PDF reader is not working for the past several weeks, it worked fine before. All I get after the download is a black screen.
    Any idea what is causing this?
    Thank you for your responses.

      My System SpecsSystem Spec

  2. #2


    Posts : 50
    windows 8.1


    What is your pdf reader app? you might try uninstalling/reinstalling the app or make Chrome the default app for .pdf (if it isn't already)
      My System SpecsSystem Spec

  3. #3


    Posts : 562
    W10 x64 pro and W8.1 x86


    It might be worth trying a full disk clean (including system files option if a quick clean-up doesn't do the job) and also a browser clean-up. I use the inbuilt pdf reader pretty heavily and on occasions get odd behaviour. Typical things include trying to open an on line file and only seeing the last pdf I viewed as being displayed, or a message saying the file I want to view is of the incorrect format, or... it thinks about opening it and hangs and then reverts to a kind of library view of pdf's saved locally. A clean up always restores normal operation.
      My System SpecsSystem Spec

  4. #4


    Posts : 15
    windows 8.1


    I right clicked on the blank screen and it is working again. Why? I don't have the faintest idea..
    Thanks for your responses.
      My System SpecsSystem Spec

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