PDF Not Working

ronto

New Member
Messages
28
On my 8.1 laptop the PDF reader is not working for the past several weeks, it worked fine before. All I get after the download is a black screen.
Any idea what is causing this?
Thank you for your responses.
 

My Computer

System One

  • OS
    windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Dell/Inspiron
    CPU
    core i5
    Memory
    8 gb
    Graphics Card(s)
    none
    Browser
    ie10
    Antivirus
    windows defender
What is your pdf reader app? you might try uninstalling/reinstalling the app or make Chrome the default app for .pdf (if it isn't already)
 

My Computer

System One

  • OS
    windows 8.1
It might be worth trying a full disk clean (including system files option if a quick clean-up doesn't do the job) and also a browser clean-up. I use the inbuilt pdf reader pretty heavily and on occasions get odd behaviour. Typical things include trying to open an on line file and only seeing the last pdf I viewed as being displayed, or a message saying the file I want to view is of the incorrect format, or... it thinks about opening it and hangs and then reverts to a kind of library view of pdf's saved locally. A clean up always restores normal operation.
 

My Computer

System One

  • OS
    W10 x64 pro and W8.1 x86
    Computer type
    Laptop
    System Manufacturer/Model
    Dell Vostro 3750/Acer 9301
    CPU
    Intel i5/AMD Turion 64
    Memory
    4Gb/2Gb
    Graphics Card(s)
    Intel i5 internal/NVidia GEFORCE GO 6100
    Sound Card
    Realtek
    Hard Drives
    250Gb SSD and 120Gb
    Mouse
    HP Z4000
    Internet Speed
    76 down, 20 up
    Browser
    MS Edge
    Antivirus
    Defender
I right clicked on the blank screen and it is working again. Why? I don't have the faintest idea..
Thanks for your responses.:)
 

My Computer

System One

  • OS
    windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Dell/Inspiron
    CPU
    core i5
    Memory
    8 gb
    Graphics Card(s)
    none
    Browser
    ie10
    Antivirus
    windows defender
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