Windows 8 and 8.1 Forums


Microsoft Office Word 2013 unable to save?

  1. #1


    Posts : 95
    Windows 8.1 Pro Media Center x64

    Microsoft Office Word 2013 unable to save?


    Greetings,

    I'm a former IT Systems Technician, and my girlfriend is a work-from-home writer. I've recently migrated her PC's original processor and ram from an HP motherboard to an ASRock board, linking the original WD Caviar Blue 1TB drive to the board as a secondary drive to collect documents and storage from, while running Windows 8.1 (up to date) on a Seagate Barracuda 250GB for the main OS and programs drive.

    With those specs out there in the open, now it's time to get to the root of the problem.

    As a work-from-home writer, my girlfriend depends on the ability to save her documents to Microsoft's OneDrive and upload them to her publisher, but with this error showing up, she cannot get them to save. I have never seen such a message in my many years of IT service, and I'm completely baffled.

    Click image for larger version

    I am the administrator... So now I turn to you guys for help.

      My System SpecsSystem Spec

  2. #2


    N. Calif
    Posts : 2,584
    W10 Pro (desktop), W10 (laptop), W10 Pro (tablet), W10 (laptop)


    Do have have more than 1 version of Office installed on the machine? The error message seems to be indicating that there are 2 or more MS Office products installed that are in conflict with each other.
      My System SpecsSystem Spec

  3. #3


    linking the original WD Caviar Blue 1TB drive to the board as a secondary drive to
    Reads like you have her original OS partition on that secondary drive, right? So, my guess is that MS Office is seeing two versions of itself -- one on your OS drive, and another on her OS drive, and that is what is causing the confusion.

    My recommendation would be to copy her documents to your drive and then disconnect her drive. That way, there will be only one copy of MS Office on the PC.
      My System SpecsSystem Spec

  4. #4


    Posts : 95
    Windows 8.1 Pro Media Center x64


    Quote Originally Posted by Mark Phelps View Post
    linking the original WD Caviar Blue 1TB drive to the board as a secondary drive to
    Reads like you have her original OS partition on that secondary drive, right? So, my guess is that MS Office is seeing two versions of itself -- one on your OS drive, and another on her OS drive, and that is what is causing the confusion.

    My recommendation would be to copy her documents to your drive and then disconnect her drive. That way, there will be only one copy of MS Office on the PC.
    So, the original OS drive, the WD Caviar Blue 1TB, having the original OS, documents and programs on it, is causing a conflict with the new OS drive, with MS Office on it as well?
      My System SpecsSystem Spec

  5. #5


    Quote Originally Posted by Silverhand92 View Post
    So, the original OS drive, the WD Caviar Blue 1TB, having the original OS, documents and programs on it, is causing a conflict with the new OS drive, with MS Office on it as well?
    That would be my guess, yes. Folks have reported similar problems trying to run two different Office versions on the same PC.
      My System SpecsSystem Spec

Microsoft Office Word 2013 unable to save?
Related Threads
So I uninstalled my office 2013, because it has some issues. I uninstalled if with Revo Uniintsaller and I even scanned it after and delete all the left overs. Now I am trying to install it back again and I am not able to. The installation is going till about 70% (I can tell that approximately,...
Microsoft Office 2013 in Software and Apps
Why can't I load Microsoft office 2013 into win 8? All I get is this message. http://img12.imageshack.us/img12/7739/8ipx.jpg
Office 2013 Word settings in Software and Apps
I've just purchased Office 2013 as a stand alone on disk. Is it possible to set Word to open to a blank page by default as in Office 2010, instead of the selection menu of various pre-formatted pages?
Whenever I try to install Microsoft Office 2013, the progress bar reaches full then reverses about half way then I get an error saying "Microsoft setup bootstrapper has stopped working". I have already tried clean booting, safe mode, turning off AV, using repair kit. I tried installing Microsoft...
Microsoft Office 2013 Trial in Windows 8 News
Office delivered: See what's new for IT and get the trial Office Professional Plus 2013 is the future of productivity. Office Professional Plus 2013 includes Word, PowerPoint, Excel, Outlook, OneNote, Access, Publisher, and Lync. Installation and deployment videos, white papers, and library...
problem in microsoft word 2013 in Software and Apps
hi guys i have word 2013 and in that there is 5 pages all with pictures and word. when i want to copy and paste some text into that.it crashes.(text like all texts in this page:?????? ????? ????? ????? copy the text , disable javascript)
delete the topic
Eight Forums Android App Eight Forums IOS App Follow us on Facebook