Windows 8 and 8.1 Forums


Unable to uninstall MyPC Backup

  1. #1


    Posts : 17
    Windows 8.1

    Unable to uninstall MyPC Backup


    Hi everyone

    For the last two or three months I have periodically had screen popups and emails from MyPC Backup asking me to upgrade. In the latest email it says this: My records show your files are NOT being backed up as your MyPC Backup license has now expired. Soon we will contact you about the deletion of your files, unless you upgrade. (Subject title of email: Your files are being deleted...) Is this threat worth worrying about? I have unsubscribed to their emails twice but they keep coming.

    I
    originally discovered MyPC Backup when researching online storage services. I eventually settled on another one and I never actually signed up with MyPC Backup or gave them any money. I don't recall the circumstances in which I gave them my email address. Having researched what to do about this I am still at a loss because the program doesn't actually appear in my Programs list so I don't have the option to uninstall. I cannot locate any files related to MyPC Backup anywhere on my computer, even after showing hidden files and programs. I have Windows 8.1. Thanks for your time.

      My System SpecsSystem Spec

  2. #2


    Ft. Myers
    Posts : 104
    Windows 10 v.10049


    Download RevoUninstaller
    Download Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems

    Using Revo: Select Advanced Option > Select All/Delete All for both scans

    Find MyPC Backup and Uninstall it

    I would also consider running Malwarebytes and ADWCleaner
    Malwarebytes Anti-Malware Free - Windows 7 Help Forums

    AdwCleaner Download
      My System SpecsSystem Spec

  3. #3



    Trying to Sith things out
    Bamberg Germany
    Posts : 2,288
    Windows 10 Pro 64 bit


    To find MyPC download Process Explorer from Microsoft TechNet and drag&drop the target icon on the pop-up box the next time it shows up, and where the blue band shows up right click > choose properties > look for "Path" and click explore, it'll bring you to the correct folder.
    Click image for larger version
      My System SpecsSystem Spec

  4. #4


    Posts : 17
    Windows 8.1


    Thanks Cliff. My computer is trying to open the Process Explorer installation file with Photo Gallery, which doesn't work. I don't know which program to open it with, any ideas?
      My System SpecsSystem Spec

  5. #5



    Trying to Sith things out
    Bamberg Germany
    Posts : 2,288
    Windows 10 Pro 64 bit


    It should just start when you click the shortcut. Click image for larger version
      My System SpecsSystem Spec

  6. #6


    Ft. Myers
    Posts : 104
    Windows 10 v.10049


    The file you downloaded is a .zip file.

    Navigate to the directory you saved the file in, Right-Click the ProcessExplorer.zip folder > Go to "Open With" > Select Windows File Explorer (Or whatever .zip program you have 7zip, winzip etc)
      My System SpecsSystem Spec

Unable to uninstall MyPC Backup
Related Threads
Hi, Since starting to run Windows 8.1 a couple of weeks ago I have been unable to open iTunes, Getting the messages. 'The program can't start because MediaToolbox.dll is missing form your computer. Try reinstalling the program to fix this problem' & 'iTunes was not installed properly. Please...
Solved Unable to uninstall an app in Software and Apps
I'm using Win 8.1, an internet service provider technician installed an app that I can't remove, I don't know what the app does, but it's listed in the installed programs under control panel, and also there's a folder under Program Files (x86) in C, whenever I tried to run the apps, it just said...
I've got a Windows 8 laptop, just over a year old, and a few weeks ago I uninstalled my Sims 3 game due to issues running it (likely due to the low memory on my laptop). Shortly after, I ran into an issue with a bug that I couldn't get rid of so I had to do a system restore to a date before I...
I have no clue what the problem is. But there are times where you're going to need to uninstall a third party theme patcher. Such as the new windows 8.1 update. However, even if I do a clean install, and then use a 3rd party them patcher, such as UltraUXThemePatcher or UXTheme patcher, the...
I have a hard drive I used as a backup on my old Win XP computer. I tried to install it on my new Win 8 64 bit computer. At first the new computer booted but no second drive visible. I then rebooted to find the BIOS and the machine came up with "Computer needs Repair". I removed the second...
Solved Unable to uninstall program in Software and Apps
I've just installed a trial version of Adobe Premiere 6 and when trying to uninstall it i receive the error: 6052 I'm an administrator as is, not sure what the problem is or how to resolve it... Any assistance appreciated.. Cheers
Solved Unable to image hard disk w/ Win 8 Backup in Performance & Maintenance
Hi Folks, I have been using Win 8 exclusively for about a month and have been able to do regular full backups, including disk images, until last week. I have been using the Win 8 version of Backup and Restore (Windows 7 File Recovery!). I still am able to do a personal file and setting backup,...
Eight Forums Android App Eight Forums IOS App Follow us on Facebook