I can't download and install any free software to burn dvd

Hello. I am new on here so I hope you will forgive me if I don't do this quite right. I am using windows 8.1 Packard bell desktop that is relatively new to me and want to copy some of my old dvds. I cannot find any software that will download and install to allow me to do that. When I find a program I download it, but nothing happens most of the time. Sometimes I get the bar along the bottom that asks me if I want to run or save, but whichever I click on nothing happens most of the time. Sometime I get the box that asks me for permission, but then nothing else. I don't need to put the dvds onto my pc just copy them to another disc that can be played on my dvd player.

On my old vista I used NTI cd&dvd, powerproducer that was already installed. I also used burn4free sometimes and that is the kind of program that I would like to use now (or something similar), but none of these will download/install on my windows 8.1.

If anyone could help me I would be very grateful as I am pulling my hair out here with frustration.

Thank you

frankiesgirl1

Hi, This seems to me like an issue within the browser. Please run adwcleaner and Malwarebytes (uncheck the trial option at the end of the installation) and post their logs
https://www.malwarebytes.org/mwb-download/
AdwCleaner Download
I recommend using CDBurnerXP. I have been using it for years without any issues: https://cdburnerxp.se/

Hello Softwaremaniac. Thank you so much for your advice. I followed your instructions, but got no further at first then I checked for any updates and found some. I did this earlier, but there were none showing up, but this time I found and installed them. After the updates were installed I ran your recommended program and then I was able to download your recommended burner. I have not used the software yet, but it looks like its what I was after.

Thank you so much for all your help

frankiesgirl1:thumb:

Glad to hear your issue has been resolved.