Windows 8 and 8.1 Forums


Windows Store not working

  1. #1


    Posts : 34
    Windows 8.1

    Windows Store not working


    When I open the windows stop it says I am not connected to internet but I am.
    I tried a lot of fixes on internet but nothing worked
    Any fix ?

    FIXED
    How to fix (easy way)
    To fix press "windows key" + "r" and type "msconfig" without " "
    Select "Normal Startup" then press Apply , restart your computer and youre done


    How to fix (experienced users)
    To fix press "windows key" + "r" and type "services.msc" without " "
    an window will open , find "Windows event log" and "Windows event collector" and start them if their not already started then find "background intelligent transfer service" and start it
    Last edited by AleXu224; 15 Mar 2015 at 09:46.

      My System SpecsSystem Spec

  2. #2



    Trying to Sith things out
    Bamberg Germany
    Posts : 2,290
    Windows 10 Pro 64 bit


    Something I copy & pasted a while back(can't remember from where:
    58.Solve Store problems
    Installing or updating Windows 8 apps normally takes only a moment, but if yourPC just can't do either any more then there are several potentialcauses.
    A corrupted Store cache is one of the more likely candidates, for instance, but fortunately Microsoft has provided a tool to help.Press Win+R, type wsreset and press Enter, and the Store cache will be cleaned for you.
    If Windows Update is broken or disabled then you'll also have app problems. Launch the Control Panel Troubleshooting applet (pressWin+W, type trouble, and click "Troubleshooting") and click"Fix problems with Windows update" to detect and resolveany issues.


    Also you can open an admin command prompt and run:
    Code:
    Dism.exe /online /Cleanup-Image /StartComponentCleanup&sfc/scannow&Dism /Online /Cleanup-Image /RestoreHealth&sfc/scannow&pause
      My System SpecsSystem Spec

  3. #3


    Posts : 34
    Windows 8.1


    Quote Originally Posted by Cliff S View Post
    Something I copy & pasted a while back(can't remember from where:
    58.Solve Store problems
    Installingor updating Windows 8 apps normally takes only a moment, but if yourPC just can't do either any more then there are several potentialcauses.
    Acorrupted Store cache is one of the more likely candidates, forinstance, but fortunately Microsoft has provided a tool to help.Press Win+R, type wsreset and press Enter, and the Store cache willbe cleaned for you.
    IfWindows Update is broken or disabled then you'll also have appproblems. Launch the Control Panel Troubleshooting applet (pressWin+W, type trouble, and click "Troubleshooting") and click"Fix problems with Windows update" to detect and resolveany issues.

    Also you can open an admin command prompt and run:
    Code:
    Dism.exe /online /Cleanup-Image /StartComponentCleanup&sfc/scannow&Dism /Online /Cleanup-Image /RestoreHealth&sfc/scannow&pause
    The troubleshooter said I have problems with cache but wsreset is not working when I open it , it just redirect me to Windows Store with the same problem and yes Windows Update is also broken

    Update

    Going to try your code in CMD

    Update 2

    It's going to take a few hours.....

    Update 3

    Ok it stopped at 1.4% now is not doing anything
      My System SpecsSystem Spec

  4. #4



    Trying to Sith things out
    Bamberg Germany
    Posts : 2,290
    Windows 10 Pro 64 bit


    It only looks like its frozen because it's cleaning up Windows SxS files among other things and that can be very large. Just let it run.
      My System SpecsSystem Spec

  5. #5


    Posts : 34
    Windows 8.1


    Quote Originally Posted by Cliff S View Post
    It only looks like its frozen because it's cleaning up Windows SxS files among other things and that can be very large. Just let it run.
    Started again woking

    Update

    I mean not to store started to work ,the cmd started to work
      My System SpecsSystem Spec

  6. #6



    Trying to Sith things out
    Bamberg Germany
    Posts : 2,290
    Windows 10 Pro 64 bit


    For windows update download and use the windows update diagnostic fixit: http://go.microsoft.com/?linkid=9830262
      My System SpecsSystem Spec

  7. #7


    Posts : 34
    Windows 8.1


    Quote Originally Posted by Cliff S View Post
    For windows update download and use the windows update diagnostic fixit: http://go.microsoft.com/?linkid=9830262
    The strange thing is that the store stopped working with the windows update too

    Update

    Ok I don't know if I translate this correctly but I will do my best:

    Touble on installing recent updates : No Solved
    Service registration is missing or corrupt : Solved
    Error Windows Update 0x8024402C(2015-03-14-T-03_25_24p) : Solved
      My System SpecsSystem Spec

  8. #8



    Trying to Sith things out
    Bamberg Germany
    Posts : 2,290
    Windows 10 Pro 64 bit


    After the command prompt command is finished reboot and try update and store again,
      My System SpecsSystem Spec

  9. #9


    Posts : 34
    Windows 8.1


    Quote Originally Posted by Cliff S View Post
    After the command prompt command is finished reboot and try update and store again,
    It just finished it said this:
    Windows Resource Protection found corrupt files but was unable to fix some of them. Details are included in the CBS.log. Not that logging is not supported in offline servicing scenarios.
    And now it started again to do the same thing....
    The Log is huge it has 10MB u want me to upload it ?
      My System SpecsSystem Spec

  10. #10



    Trying to Sith things out
    Bamberg Germany
    Posts : 2,290
    Windows 10 Pro 64 bit


    Quote Originally Posted by AleXu224 View Post
    Quote Originally Posted by Cliff S View Post
    After the command prompt command is finished reboot and try update and store again,
    It just finished it said this:
    Windows Resource Protection found corrupt files but was unable to fix some of them. Details are included in the CBS.log. Not that logging is not supported in offline servicing scenarios.
    And now it started again to do the same thing....
    The Log is huge it has 10MB u want me to upload it ?
    Just let it run all the way through it's 4 steps. After reboot, it needs to reboot to repair system files that are in use when your system is on. After reboot you can run
    Code:
    sfc /scannow
    to see if it comes up negative. then reboot again... it can take a couple of run throughs to completely repair everything so be patient. sfc stands for System File Checker.
      My System SpecsSystem Spec

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