Windows 8 and 8.1 Forums


Why are my "metro" apps always losing login settings?

  1. #1


    UK
    Posts : 35
    Windows 8.1 64-bit

    Why are my "metro" apps always losing login settings?


    I have started to get very frustrated with some of my Windows "metro" apps losing their login settings. This is happening with apps such as Yahoo Mail, Facebook and eBay. They will be fine for a few days but then they lose the login information. Obviously I then never get notifications from them.

    Why could this be??

    Thanks

      My System SpecsSystem Spec

  2. #2



    Trying to Sith things out
    Bamberg Germany
    Posts : 2,288
    Windows 10 Pro 64 bit


    I'm really not sure on this one, If somebody can correct me please do:

    Are you deleting all your cookies with a "system cleaner" like Ccleaner or your default browsers "delete browsing history". for example login.live.com and c.live need to be kept for windows user account.
      My System SpecsSystem Spec

  3. #3


    UK
    Posts : 35
    Windows 8.1 64-bit


    Thanks for the response.

    I do use CCleaner but not as regularly as I am losing password settings in the apps, and always make a point of it not clearing out my cookies or browsing settings apart from the cache.
      My System SpecsSystem Spec

  4. #4



    Trying to Sith things out
    Bamberg Germany
    Posts : 2,288
    Windows 10 Pro 64 bit


    Is your PC some how disconnecting from your Microsoft account(are you even signed in)? I'm having this problem on Windows 10 TP after every couple of boots(but not 8.1).
      My System SpecsSystem Spec

  5. #5


    UK
    Posts : 35
    Windows 8.1 64-bit


    I am definitely signed in and connected to my MS Account. It's all hooked up that way ever since I first started Windows 8/8.1 and I have never used a local account.

    I noticed on the 10 TP the other day that a message did come up in the bottom corner saying I needed to re-enter my Microsoft Account password, but this has never happened on 8.1.

    It's so frustrating, it's happening even more often on my Windows 8.1 HP Stream 7 tablet. The Yahoo app is constantly asking me to log in on there. Surely it should just save these details, otherwise I will never get notifications through.
      My System SpecsSystem Spec

  6. #6



    Trying to Sith things out
    Bamberg Germany
    Posts : 2,288
    Windows 10 Pro 64 bit


    Do you know how to run the Deployment Image Servicing and Management and System File Checker? If not, here is a batch file, just right click and run as admin. It can take quite a while so just wait until it's finished.
    Why are my "metro" apps always losing login settings? Attached Files
      My System SpecsSystem Spec

  7. #7


    UK
    Posts : 35
    Windows 8.1 64-bit


    Thank you very much Cliff, I will have a look at this in a bit.

    I have heard of DISM but not sure what it does??
      My System SpecsSystem Spec

  8. #8



    Trying to Sith things out
    Bamberg Germany
    Posts : 2,288
    Windows 10 Pro 64 bit


    Quote Originally Posted by alexncfc View Post
    Thank you very much Cliff, I will have a look at this in a bit.

    I have heard of DISM but not sure what it does??
    Here's a link to tutorial from Brink here in the forums: DISM - Fixing Component Store Corruption in Windows 8

      My System SpecsSystem Spec

Why are my "metro" apps always losing login settings?
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