Windows 8 and 8.1 Forums

Can't Access Store

  1. #1


    Posts : 5
    Windows 8 32 bit

    Can't Access Store


    This is a new Windows 8 (32 bit) install and I am unable to connect with the Store. In addition some of the pre-installed apps will not work. This is a Windows Vista to Windows 8 upgrade
    Install was via a down load and using apurchased key.
    Computer is a Dell Inspiron model 530Sdesktop with 3 Gigs of RAM
    Have completed the following:
    • Date and Time synchronized.
    • Microsoft (alias) account established.
    • Can connect to the Internet via IE, Firefox, and Google Chrome
    • Made sure Proxy server check box is unchecked in IE.
    • Tried to run wsreset but that did to work

    Any help you can provide will be appreciated. Thanks

      My System SpecsSystem Spec

  2. #2


    Southern California
    Posts : 788
    Windows 8.1 Pro with Media Center x64


    Hey mate,

    Here are some fixes to try. Please follow the tutorials completely (for example, one of them will tell you to do the scan 3 times, not just once).

    SFC /SCANNOW Command - Run in Windows 8
    if you still have problems,
    DISM - Fixing Component Store Corruption in Windows 8

    Start with these, let us know how it goes!
      My System SpecsSystem Spec

  3. #3


    Southern California
    Posts : 788
    Windows 8.1 Pro with Media Center x64


    Some follow-up tutorials to continue the fix to your problem: Store - Re-register in Windows 8 and 8.1
    and
    Store Cache - Clear in Windows 8

    Sorry there are so many ways to fix your problem. Good luck!
      My System SpecsSystem Spec

  4. #4


    Posts : 5
    Windows 8 32 bit


    Hi Dusty,

    Thanks much for your help. Things worked and we got to the store, downloaded 8.1 and and several apps..
    Winston
      My System SpecsSystem Spec

  5. #5


    Southern California
    Posts : 788
    Windows 8.1 Pro with Media Center x64


    Awesome! Thank you for replying to let me know.

    Though there are some differences, I hope you end up enjoying Windows 8.1. An especially good feature is the automatic app update feature that comes with it.

    In addition, Microsoft just announced that all Windows 8.1 users get a free upgrade to Windows 10 when it comes out. It will be interesting to learn more about it as time progresses: Windows 10 free to get for win7 and win8.1 - Windows 10 Forums
      My System SpecsSystem Spec

Can't Access Store
Related Threads
Hello forum members. I've searched the tutorial section of this forum yet I'm still unable to find this simple answer; How do I access a game after downloading from the Store. The Store site states I've downloaded a game although the games folder on my computer is empty. I know the answer to...
Windows 8 cannotaccess Apps store Am using an Asusdesktop computer with Windows 8 preinstalled and have been unable to access Windows Store inorder to update to Windows 8.1 Keep getting, We weren't able to connect to the store. This might havehappened because of a server problem or network...
Continual prompt to access store account in User Accounts and Family Safety
I am continually receiving a pop up box requesting me to 'Enter Network Password' for my Windows 8 Store account despite inputting the correct user name and password. Using the same 'user name' and 'password' I could access via the web. I have in fact closed the account but still get the...
HI, Today i reinstalled Win 8 after trying out win 8.1 The install went fine but i cannot open the Win 8 store Also i cannot change my account settings and i have no pic on my account and cannot change it to one it is just black with a head
Cannot access Store in Software and Apps
Hi. I have Windows 8 Pro installed as an upgrade from Windows 7. I cannot log into the Windows Store. I cannot even get to the point where I can log in. When I click on the Store tile nothing happens. I had some difficulty earlier and it was suggested that I change my login from a local...
Solved Can't access Mail or Store in Network & Sharing
Hi there, I'm a new user to Windows 8 and am having some problems. First, everytime I try to open the store it tells me I'm not connected to the internet, but I am. I've tried running the troubleshooter, but it does nothing. Additionally, I tried logging into Mail, but all I see is a...
Solved Access store without microsoft account login in User Accounts and Family Safety
Hi, I use local accounts on my desktop. I do not want to use Microsoft Accounts. However, I want to use the Store sometimes. From what I understand I can't just use my Microsoft login directly to get into the store. I have to change my desktop user login from a local one to a Microsoft...
Eight Forums Android App Eight Forums IOS App Follow us on Facebook