Windows 8 and 8.1 Forums


Need help i have a stuck program that will not uninstall!!

  1. #1


    Posts : 529
    Windows 8.1 Pro

    Need help i have a stuck program that will not uninstall!!


    So guys i did my motherboard swap and all went well windows booted right up and had no issue at all it might have helped that i went from MSI to MSi and the chipsets were very similar, i did install the once that came with the mainboard to be on the safe side and error on the side of caution, but i have one question how the hell can i remove this old Dell wireless driver i forgot to remove it when i did the swap its not loading but when i try to remove it i get a error can't be uninstalled on this platform, very strange, can someone tell me how the heck i can remove it please. other than that all went well windows reactivated and all is good. Also i installed all the drivers for my board including one called intel smart connect technology which for some reason is not on? do i need that on a desktop and can i uninstall it since well its not working.

      My System SpecsSystem Spec

  2. #2


    Posts : 529
    Windows 8.1 Pro


    Ugh i have tried every known compatibility setting to remove this stupid leftover dell wireless driver which is not in my device manager at all its in add remove programs and nothing all i get is the program cant uninstall on this platform OMG not even revo will remove it, someone help i would hate to have to reinstall because of this one stuck stupid driver.
      My System SpecsSystem Spec

  3. #3


    Posts : 2,690
    Windows 3.1 > Windows 10


    the driver and it's uninstaller are most likely missing..

    another option: If your system does not use the driver, reinstall the driver, then remove it via programs and features..

    another way to tell the driver is not on the system is to

    Create a "drivers" folder

    from CMD(admin)

    type> Dism /online /Export-Driver /Destination:c:\Drivers

    those are your 3rd party drivers, browse through the folders, reading the INF files and see if you find that driver inf
      My System SpecsSystem Spec

  4. #4


    Posts : 529
    Windows 8.1 Pro


    ok will check tried reinstall did not work will see if it is actually there with what you told me to do .
      My System SpecsSystem Spec

  5. #5


    Posts : 529
    Windows 8.1 Pro


    Quote Originally Posted by KYHI View Post
    the driver and it's uninstaller are most likely missing..

    another option: If your system does not use the driver, reinstall the driver, then remove it via programs and features..

    another way to tell the driver is not on the system is to

    Create a "drivers" folder

    from CMD(admin)

    type> Dism /online /Export-Driver /Destination:c:\Drivers

    those are your 3rd party drivers, browse through the folders, reading the INF files and see if you find that driver inf
    what do i do with the folder when i'm done with it ?
      My System SpecsSystem Spec

  6. #6


    Posts : 2,690
    Windows 3.1 > Windows 10


    you can delete it..

    we usually create that folder to add driver inf files to the install.wim before installation..

    but it will allow you to read the drive inf that is preset on your pc
      My System SpecsSystem Spec

  7. #7


    Posts : 529
    Windows 8.1 Pro


    ok will go threw them in a few there is alot lol have to run to my bank will let you no thanks for helping me will get back with you soon.
      My System SpecsSystem Spec

  8. #8


    Posts : 2,690
    Windows 3.1 > Windows 10


    most likely it will have> net

    in the long folder name
      My System SpecsSystem Spec

  9. #9


    Posts : 529
    Windows 8.1 Pro


    Its in there so its installed but is not loaded in device manager its a Dell Wireless 1502 802.11b/g/n by Atheros Communications Inc, what do i do now any way to just delete the folders it created and uninstall the reg key for the add remove programs?
      My System SpecsSystem Spec

  10. #10


    Posts : 2,690
    Windows 3.1 > Windows 10


    use the files in that "drivers" Folder as a guide
    to search for those files in windows and remove them

    then use a program to remove the key from P&F
      My System SpecsSystem Spec

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Need help i have a stuck program that will not uninstall!!
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