Windows 8 and 8.1 Forums


Unable to uninstall program

  1. #1


    Posts : 54
    Windows 8 x64

    Unable to uninstall program


    I've just installed a trial version of Adobe Premiere 6 and when trying to uninstall it i receive the error:

    Click image for larger version

    I'm an administrator as is, not sure what the problem is or how to resolve it... Any assistance appreciated..

    Cheers

      My System SpecsSystem Spec

  2. #2


    Posts : 54
    Windows 8 x64


    I use comodo on Win 8 and have tried altering, removing application rules
      My System SpecsSystem Spec

  3. #3


    Try this. Reboot your computer and then open Task Manager (CNTR-ALT-DEL) to see if the program is running. If it is, you'll have to shut it down before you can delete it.

    If it is not running but won't let you delete it, open the program file and see if it has an entry for "Uninstall." If that doesn't work, open the file and delete everything you can. When yu can't delete anymore, reboot and keep trying.
      My System SpecsSystem Spec

  4. #4


    Posts : 54
    Windows 8 x64


    Tried, no good.

    There was a Adobe CS6 Service Manager set to startup, disabled that, still the same error.

    Nothing else running in task manager...
      My System SpecsSystem Spec

  5. #5


    Posts : 1,851
    8250 x86 + 7 SP1 x86 + Ubuntu 12.04 LTS x86


    Safe mode will do it.
      My System SpecsSystem Spec

  6. #6


    Posts : 54
    Windows 8 x64


    easier way than this, ? How To Enable Windows 8 Safe Mode

    anything else i can do...
      My System SpecsSystem Spec

  7. #7


    Posts : 22,577
    64-bit Windows 10


    Hello Krohm,

    Yep. If you like, you can select from either option in the tutorial below to boot into Safe Mode with.

    Safe Mode - Start Windows 8 in
      My System SpecsSystem Spec

  8. #8


    Posts : 54
    Windows 8 x64


    Success!! Option 3 way easiest. Should be option 1....

    Start, Run, msconfig, boot tab, select safe mode, ok. restart

    restarted, uninstalled software, restarted.

    Start, run, msconfig, boot tab, unticked safe mode, ok. restart

    Success !


    Cheers Brink !
      My System SpecsSystem Spec

  9. #9


    Posts : 22,577
    64-bit Windows 10


    You're most welcome Krohm.
      My System SpecsSystem Spec

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