Windows 8 and 8.1 Forums


Metro apps will not open on windows 8.1

  1. #1



    I am Woman! Hear Me Roar!
    NJ
    Posts : 1,116
    4 Windows 7 Pro Sp1- 4 Win 8 Pro, 1- xp pro sp3

    Metro apps will not open on windows 8.1


    I have a client running windows 8.1 on a dell laptop, with touch. This started about 2 weeks ago. When she tries to open any of the apps you see a flash and nothing opens. This is for all apps including the store.
    When she reboots the machine, the apps open. This is a random thing and sometimes this works and sometimes she has to shut down the laptop to get it to work. I did a sfc/scannow- showed noting, and did the microsoft refresh apps fixit and it worked for a while then started happening again. Other than trying to make a new account which is a royal pain in the butt because her only email address is her live account (this would mean i would need to set up another live account) I do not know if this would even fix it. and i do not want to reinstall windows, it did not come with a windows disk.
    Any suggestions to try?
    robin

      My System SpecsSystem Spec

  2. #2


    Posts : 22,576
    64-bit Windows 10


    Hello Robin,

    You might see if any of the listed items in the tutorial below may be able to help.

    Apps and Tiles Not Working or Responding: Fix in Windows 8
      My System SpecsSystem Spec

  3. #3



    I am Woman! Hear Me Roar!
    NJ
    Posts : 1,116
    4 Windows 7 Pro Sp1- 4 Win 8 Pro, 1- xp pro sp3


    I did do those, what i did try is made a local account. This seems to be working. If it continues i will delete the first account. Thanks
    Robin
      My System SpecsSystem Spec

  4. #4


    Posts : 22,576
    64-bit Windows 10


    Sounds good so far.
      My System SpecsSystem Spec

Metro apps will not open on windows 8.1
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