Metro apps fail when device joined to the domain

coxo2609

New Member
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5
Hello and Help

First off if this is a repeated thread sorry and please redirect me however I have searched and not found my exact problem.

I work for a medium sized organisation with Win 7 as our corporate standard. We have started to hand Out Dell Venue Pro 11 devices with 8.1 for trial.

The Problem that I am getting is as soon as I join these to the domain the next person to log on to the Tablet gets the Metro apps Black x and no store access.

I can resolve this by doing these first 3 steps

[FONT=&amp]Firstly delete the localprofile.[/FONT]
[FONT=&amp]The following finallyfixed all issues for me (Store and all apps broken with black X, can'taccess PC Settings):[/FONT]
[FONT=&amp]1) Fixing the app store:[/FONT]
[FONT=&amp] 1. Open registryeditor typing regedit.exe from a command line.
2. Browse to the registry key atHKEY_CURRENT_USER\Software\Classes\LocalSettings\software\microsoft\windows\currentversion\appmodel\repository\packages.
3. Right click on the “packages” key and bring up the “Permissions”tab.
4. Click the “Advanced” button located at the bottom right corner.
5. Check to see the account name that shows up as the “Owner” (thisis the first line of text on the “advanced security settings” dialog for the“packages” key). It should say “SYSTEM”. (For me this showed the built-inlocal Administrators group)
6. If it is any other account, click on the “Change” button next toit.
7. Type SYSTEM in the “select user” dialog. If “Multiple NamesFound” window comes up, select the row for “SYSTEM”.
8. Click OK to the dialogs and close them all.
9. Run from admin command prompt: Powershell -ExecutionPolicy Unrestricted Add-AppxPackage-DisableDevelopmentMode -Register $Env:SystemRoot\WinStore\AppxManifest.xml[/FONT]

[FONT=&amp]2) Fixing all modern apps:[/FONT]
[FONT=&amp]Run from admin PowerShell:[/FONT]
[FONT=&amp]((Get-ChildItem "HKLM:SOFTWARE\Microsoft\Windows\CurrentVersion\Appx\AppxAllUserStore\InboxApplications")| Get-ItemProperty).Path | Add-AppxPackage -Register -DisableDevelopmentMode[/FONT]
[FONT=&amp] * When Iran this the black X persisted until after the next step and reboot. Buttrying to start an app gives me a new message and a link to the store.

However I need to be able to hand these out to several hundred people and do not want to be performing this fix for every new user logging on to a shared tablet.

Do we have GPO's causing this?
Is it a known issue that I cant find?


Any help would be great and again if there is info already out there please direct me as I cannot believe this is normal.

Thanks in advance

Oli[/FONT]
 

My Computer

System One

  • OS
    Win 8.1
Welcome to Windows EightForums, coxo2609.

Never worked IT so not the savviest here. Can this be performed through Group Policy some how?

Group Policy API (Windows)
 

My Computer

System One

  • OS
    8.1 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Acer T690
    CPU
    Intel Pentium D Dual Core
    Motherboard
    Acer/Intel E946GZ
    Memory
    2GB (max upgrade)
    Graphics Card(s)
    Intel Graphics Media Accelerator 3000 - PCI Express x16
    Sound Card
    Integrated RealTek ALC888 high-definition audio with 7.1 channel audio support
    Monitor(s) Displays
    Acer AL1917W A LCD
    Screen Resolution
    1440 X 900
    Hard Drives
    350 GB Seagate Barracuda 7200.10
    Thumb drives
    PSU
    Standard 250 watt
    Case
    Desktop 7.2" (183mm) W x 17.5" (445mm) L x 14.5"
    Cooling
    Dual case fans + CPU fan
    Keyboard
    Acer Windows PS/2
    Mouse
    Wireless Microsoft Arc
    Internet Speed
    54mbp/s
    Browser
    IE11
    Antivirus
    Defender
    Other Info
    Office Pro 2013 / Nokia Lumia 1520 Windows Phone 8.1DP GDR1
Thanks for the reply however I am looking for explanations/solutions now as speculated enough on this. I am hoping someone has an explanation of what is causing the out of the box failures.

Thanks
 

My Computer

System One

  • OS
    Win 8.1
Sorry I can't be of more help. Does the OEM offer any help? In the mean time I'll contact a few pros here to look in.
 

My Computer

System One

  • OS
    8.1 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Acer T690
    CPU
    Intel Pentium D Dual Core
    Motherboard
    Acer/Intel E946GZ
    Memory
    2GB (max upgrade)
    Graphics Card(s)
    Intel Graphics Media Accelerator 3000 - PCI Express x16
    Sound Card
    Integrated RealTek ALC888 high-definition audio with 7.1 channel audio support
    Monitor(s) Displays
    Acer AL1917W A LCD
    Screen Resolution
    1440 X 900
    Hard Drives
    350 GB Seagate Barracuda 7200.10
    Thumb drives
    PSU
    Standard 250 watt
    Case
    Desktop 7.2" (183mm) W x 17.5" (445mm) L x 14.5"
    Cooling
    Dual case fans + CPU fan
    Keyboard
    Acer Windows PS/2
    Mouse
    Wireless Microsoft Arc
    Internet Speed
    54mbp/s
    Browser
    IE11
    Antivirus
    Defender
    Other Info
    Office Pro 2013 / Nokia Lumia 1520 Windows Phone 8.1DP GDR1
You're quite welcome. :)

I left messages with a few pros here. I'm sure someone will answer, but it is rather early. Someone else may peak in too. Hang in there.

LOL! Of course you know Group Policy. I just looked up GPO > Group Policy Object. :eek:
 

My Computer

System One

  • OS
    8.1 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Acer T690
    CPU
    Intel Pentium D Dual Core
    Motherboard
    Acer/Intel E946GZ
    Memory
    2GB (max upgrade)
    Graphics Card(s)
    Intel Graphics Media Accelerator 3000 - PCI Express x16
    Sound Card
    Integrated RealTek ALC888 high-definition audio with 7.1 channel audio support
    Monitor(s) Displays
    Acer AL1917W A LCD
    Screen Resolution
    1440 X 900
    Hard Drives
    350 GB Seagate Barracuda 7200.10
    Thumb drives
    PSU
    Standard 250 watt
    Case
    Desktop 7.2" (183mm) W x 17.5" (445mm) L x 14.5"
    Cooling
    Dual case fans + CPU fan
    Keyboard
    Acer Windows PS/2
    Mouse
    Wireless Microsoft Arc
    Internet Speed
    54mbp/s
    Browser
    IE11
    Antivirus
    Defender
    Other Info
    Office Pro 2013 / Nokia Lumia 1520 Windows Phone 8.1DP GDR1
It's easy to test if it's a GPO. Create a user and put the computer into a container in AD that does't get any GPO's and see if the problem persists.

What you are seeing I've never had to do on any of our Windows 8.1 devices on our corporate network.
 

My Computer

System One

  • OS
    Windows 7
    System Manufacturer/Model
    Self-Built in July 2009
    CPU
    Intel Q9550 2.83Ghz OC'd to 3.40Ghz
    Motherboard
    Gigabyte GA-EP45-UD3R rev. 1.1, F12 BIOS
    Memory
    8GB G.Skill PI DDR2-800, 4-4-4-12 timings
    Graphics Card(s)
    EVGA 1280MB Nvidia GeForce GTX570
    Sound Card
    Realtek ALC899A 8 channel onboard audio
    Monitor(s) Displays
    23" Acer x233H
    Screen Resolution
    1920x1080
    Hard Drives
    Intel X25-M 80GB Gen 2 SSD
    Western Digital 1TB Caviar Black, 32MB cache. WD1001FALS
    PSU
    Corsair 620HX modular
    Case
    Antec P182
    Cooling
    stock
    Keyboard
    ABS M1 Mechanical
    Mouse
    Logitech G9 Laser Mouse
    Internet Speed
    15/2 cable modem
    Other Info
    Windows and Linux enthusiast. Logitech G35 Headset.
Thanks for answering, Patrick. :thumb:
 

My Computer

System One

  • OS
    8.1 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Acer T690
    CPU
    Intel Pentium D Dual Core
    Motherboard
    Acer/Intel E946GZ
    Memory
    2GB (max upgrade)
    Graphics Card(s)
    Intel Graphics Media Accelerator 3000 - PCI Express x16
    Sound Card
    Integrated RealTek ALC888 high-definition audio with 7.1 channel audio support
    Monitor(s) Displays
    Acer AL1917W A LCD
    Screen Resolution
    1440 X 900
    Hard Drives
    350 GB Seagate Barracuda 7200.10
    Thumb drives
    PSU
    Standard 250 watt
    Case
    Desktop 7.2" (183mm) W x 17.5" (445mm) L x 14.5"
    Cooling
    Dual case fans + CPU fan
    Keyboard
    Acer Windows PS/2
    Mouse
    Wireless Microsoft Arc
    Internet Speed
    54mbp/s
    Browser
    IE11
    Antivirus
    Defender
    Other Info
    Office Pro 2013 / Nokia Lumia 1520 Windows Phone 8.1DP GDR1
Thanks again for the replies. I have isolated the device using block inheritance. My concern is that it may receive it from the default domain policy which I cannot block as when you join the device to the domain it auto gets placed in to that OU.

We have very few options set in the default domain other than security settings etc.

Good to hear that you do not have to do anything as that means there is something our side that is causing this.

Thanks Oli
 

My Computer

System One

  • OS
    Win 8.1
Hi, Oli. Curious as to whether you came to a conclusion with this yet.
 

My Computer

System One

  • OS
    8.1 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Acer T690
    CPU
    Intel Pentium D Dual Core
    Motherboard
    Acer/Intel E946GZ
    Memory
    2GB (max upgrade)
    Graphics Card(s)
    Intel Graphics Media Accelerator 3000 - PCI Express x16
    Sound Card
    Integrated RealTek ALC888 high-definition audio with 7.1 channel audio support
    Monitor(s) Displays
    Acer AL1917W A LCD
    Screen Resolution
    1440 X 900
    Hard Drives
    350 GB Seagate Barracuda 7200.10
    Thumb drives
    PSU
    Standard 250 watt
    Case
    Desktop 7.2" (183mm) W x 17.5" (445mm) L x 14.5"
    Cooling
    Dual case fans + CPU fan
    Keyboard
    Acer Windows PS/2
    Mouse
    Wireless Microsoft Arc
    Internet Speed
    54mbp/s
    Browser
    IE11
    Antivirus
    Defender
    Other Info
    Office Pro 2013 / Nokia Lumia 1520 Windows Phone 8.1DP GDR1
I am in the process of re testing all my work with GPO's. I need to be sure that I am blocking all GPO's so that I can slowly re introduce them until failure. I also have a Microsoft consultant working from my site next week (for another reason) but has agreed to take a look.

If/when i have a solution I will post it here.

Thanks for continued interest.

Oli
 

My Computer

System One

  • OS
    Win 8.1
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