Windows 8 and 8.1 Forums

Trouble deleting app

  1. #1


    Posts : 67
    Windows 8.1

    Trouble deleting app


    I've been having a problem with an app called Words By Post for the last 36 hours or so. Long story short, I found something in the Windows application log that suggested one of the files that make up the game was missing; I think my Avast antivirus removed that file. I decided to remedy the problem by uninstalling the app and then reinstalling it.

    I went to the Start Menu (I'm running Windows 8.1), found the app and clicked uninstall. Something seemed to go wrong: I didn't get any kind of message about the uninstall being in progress or finishing but the tile disappeared. When I went to the Windows Store to try to install a new copy, it said that the app was already on my system. Clearly, I'm not going to be able to reinstall it until I fully uninstall the old copy. How do I accomplish that?

    Words By Post does NOT appear in Programs and Features and it doesn't come up when I search for it on the Start menu. It *looks* like it is already gone but Windows Store clearly doesn't think so.

    What is the process for removing what seems to be a partially uninstalled app so that the Windows Store sees that its gone so I can install a clean copy?

      My System SpecsSystem Spec

  2. #2


    Posts : 22,582
    64-bit Windows 10


    Hello RhinoCan,

    Double check using Option Three in the tutorial below to see if the app may be listed to uninstall it using PowerShell instead. If so, uninstall it that way, and see if you may be able to install it from the Store afterwards.

    Apps - Uninstall Modern Apps in Windows 8
      My System SpecsSystem Spec

  3. #3


    Posts : 67
    Windows 8.1


    Hi Brink,

    I managed to solve the problem quite easily without doing anything dramatic. It turned out that the app was still open on my desktop, even though it had been uninstalled. I closed it, went to the Windows store, and found that it was suddenly installable. I installed it without incident. Problem solved!

    Thanks for your suggestion. I'll keep it in mind if I have a similar problem down the road....
      My System SpecsSystem Spec

  4. #4


    Posts : 22,582
    64-bit Windows 10


    Great news.
      My System SpecsSystem Spec

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