Windows 8 and 8.1 Forums


Can't uninstall Software

  1. #1


    Posts : 8
    Windows 8.1

    Can't uninstall Software


    Hello,

    I'm running windows 8.1 and I'm having an issue uninstalling a program. I try to uninstall using the Control Panel / Programs and Features and I get this notification:

    Click image for larger version

    So I disabled UAC and tried again to no avail.

    Then I tried to run "uninstall" as administrator and got this message:

    Click image for larger version

    Does anyone know what might be causing this?

      My System SpecsSystem Spec

  2. #2


    Look in the task manager under process tab and kill the service, then remove it. If you cannot find the service associated with the program, boot into safe mode and remove it.
      My System SpecsSystem Spec

  3. #3


    Posts : 8
    Windows 8.1


    Quote Originally Posted by DMHolt57 View Post
    Look in the task manager under process tab and kill the service, then remove it. If you cannot find the service associated with the program, boot into safe mode and remove it.
    I could not find a service associated so I tried uninstalling it in safe mode and still got the same thing.
      My System SpecsSystem Spec

  4. #4
      My System SpecsSystem Spec

  5. #5


    Posts : 8
    Windows 8.1


    Quote Originally Posted by DMHolt57 View Post

    That did it, thanks.
      My System SpecsSystem Spec

  6. #6


    You are welcome!
      My System SpecsSystem Spec

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