Solved Can't uninstall Software

idude

New Member
Messages
8
Hello,

I'm running windows 8.1 and I'm having an issue uninstalling a program. I try to uninstall using the Control Panel / Programs and Features and I get this notification:

un-controlpanel_zps57413568.jpg

So I disabled UAC and tried again to no avail.

Then I tried to run "uninstall" as administrator and got this message:

unins-admin_zpse943b4ff.jpg

Does anyone know what might be causing this?
 

My Computer

System One

  • OS
    Windows 8.1
Look in the task manager under process tab and kill the service, then remove it. If you cannot find the service associated with the program, boot into safe mode and remove it.
 

My Computers

System One System Two

  • OS
    17074 Pro
    Computer type
    Laptop
    System Manufacturer/Model
    HP dv7 3173nr
    CPU
    M520
    Memory
    5GB
    Screen Resolution
    1600x900
    Internet Speed
    120Mb/s
  • PC2
    HP A12 R7 17074
Look in the task manager under process tab and kill the service, then remove it. If you cannot find the service associated with the program, boot into safe mode and remove it.

I could not find a service associated so I tried uninstalling it in safe mode and still got the same thing.
 

My Computer

System One

  • OS
    Windows 8.1
You are welcome!
 

My Computers

System One System Two

  • OS
    17074 Pro
    Computer type
    Laptop
    System Manufacturer/Model
    HP dv7 3173nr
    CPU
    M520
    Memory
    5GB
    Screen Resolution
    1600x900
    Internet Speed
    120Mb/s
  • PC2
    HP A12 R7 17074
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