Windows 8 and 8.1 Forums


Windows Media Centre & Win 8.1

  1. #1

    Windows Media Centre & Win 8.1


    When I bought Win 8 I also bought via, arvato distribution GmbH Benzstrasse 5-7 33442 Herzebrock-Clarholz Germany

    a copy of Windows Media Centre. When I changed pc's I wanted to reinstall it but MS shop says my product key is invalid !!!

    I emailed the above company, and the email got refused as none existent !!!

    I looked online in MS help forum and loads of other people are also have problems with this company and, in some cases, the complete lack of receipt of orders paid for.

    This is criminal and Microsoft need to get them sorted out, and quickly. MS are party to a fraud company from what people are saying. Whilst I do not think its that bad, they are still ignoring customers and the email address is fake.

    I want what I paid for now, not next year or next decade.

    If there is anybody in here who has the ear of Microsoft, please lets get this sorted out. I tried to find the live chat to MS, but its so well hidden, its almost impossible. I did find it a long time ago, by accident.

      My System SpecsSystem Spec

  2. #2


    N. Calif
    Posts : 2,582
    W10 Pro (desktop), W10 (laptop), W10 Pro (tablet), W10 (laptop)
      My System SpecsSystem Spec

  3. #3


    Looked at the link, its for abuse, not products or services
      My System SpecsSystem Spec

  4. #4


    N. Calif
    Posts : 2,582
    W10 Pro (desktop), W10 (laptop), W10 Pro (tablet), W10 (laptop)


    Exactly. You were wanting to report this company as fraudulent.
      My System SpecsSystem Spec

  5. #5


    MS are party to a fraud company from what people are saying. Whilst I do not think its that bad, they are still ignoring customers and the email address is fake.
    This was the brunt of the conversation in a Microsoft forum page, I didnt say it WAS fraudulent but wanted to find someone somewhere in MS that can actually listen.

    Anyone got a link to the Microsoft live chat?
      My System SpecsSystem Spec

  6. #6


    MSStore.UK@msdirectservices.com this is the email address according to arvato gmbh; "permanent failure" no email address by that name
      My System SpecsSystem Spec

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