Windows 8 and 8.1 Forums


Unable to download new apps or run existing ones.

  1. #1


    Posts : 2
    Windows 8.1

    Unable to download new apps or run existing ones.


    I can only run apps when NOT connected to the internet. Only pre installed apps becauce I can't download new ones.
    When connected to the internet I can
    use a browser, use email and go to the apps store.
    If I try to run any apps they try to open up and then I get the message "Can't log into Xbox" or something like that. I DON'T HAVE AN XBOX. Why do microsoft assume everyone owns all of their products.
    I have uninstalled everything mention of Xbox but this get the same problem.

    I tried to download an app - three days later it was still trying. I just get a blank square on the home screen with some dots scrolling along the bottom of the box. I have tried various apps and nothing ever downloads.

    Can anyone shed any light on this.

      My System SpecsSystem Spec

  2. #2


    Posts : 2
    Windows 8.1

    My Details


    Just realised you might not be able to see my profile containing hardware details.
    Acer Laptop
    Windows 8.1 Version 6.3.9600 Build 9600
    i7-3632QM CPU
    16gb Memory
    No Antivirus Software or port blocking software.
      My System SpecsSystem Spec

Unable to download new apps or run existing ones.
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