Auslogics-False Advertising

I recently downloaded Auslogics BoostSpeed 7 to check out(one of my friends recommended it). Ihave always heard that they were a respectable company. Their claim is that if you download the Trial program, they will Email you an activation key. I never received the email key, so I only have access to a few of the tools. It would be nice to be able to try the other tools. That being said I emailed Customer Support and 2 days later got a response. They offered me a discount for the program. If I can't try out the whole program-I won't purchase it. I emailed them back and pointed out that they claim to have a free trial period. Once again I received an email offering me a discount. A person/company is only as good as their word. If you can't trust the company to uphold their claim-why would you trust it's products. I have to say the limited access was O.K.-I just want to try the rest. I even took a few screenshots for proof. Anybody else have this problem?

I don't have a very high regard for programs of this nature. I wouldn't use it if it was free.

Just forget about programs like that, it's been proved that not only they can't speed up any computer but most of them get even slower with that "Boost". I personally checked IOBit's program and benchmarks were actually lower than without it. Only HW changes and overclocking can actually speed up a computer with nicely maintained, clean OS.

Auslogics

You guys are probably right to a certain extent. I did use a utility program to clean up some of the garbage on my system and it did help out. My computer, as far as I could tell was a bit quicker and more efficient. I appreciate your replies, but that wasn't the real point here. You have a company clearly false advertising to sucker people into purchasing a product. I just wanted to get the word out to the community. Thanks guys!

You missed out anyway... GOTD about two months ago had a PRO version of BoostSPeed7 they gave away for free.

You just don't get any tech support/and updates with the GOTD stuff.

I also do agree that a company should be true to their word. I would try to esculate it with corporate if you really wanted to fight the advertisement.

I also agree with the above though and will state that generally these programs aren't worth it.

Anomaly said:

You guys are probably right to a certain extent. I did use a utility program to clean up some of the garbage on my system and it did help out. My computer, as far as I could tell was a bit quicker and more efficient. I appreciate your replies, but that wasn't the real point here. You have a company clearly false advertising to sucker people into purchasing a product. I just wanted to get the word out to the community. Thanks guys!

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Look, the whole premise that software can do what they claim is wrong and fraud, I wouldn't even consider that they would be straight with the way they are selling it.
Cleaning "dirty" system is a bit different story, point there is to get rid of unneeded residential programs eating up memory and CPU cycles. After XP and specially in Win 8/8.1 extra entries in registry and it's fragmentation are not a big problem as far as feel of system "speed" is concerned. Nevertheless they could be cleaned by a program like CCleaner with some largely psychological results and with some danger that they would remove something vital from the system.
My strategy is to use a program like Revo Uninstaller to uninstall unneeded programs as it will clean up after uninstallaton all extra leftovers in registry and file system. Normal, standard uninstallation thru windows doesn't remove most of that stuff as it is left to that's program's good will and good programing and that's usually not the case. Occasional light sweep with CCleaner can get some residue too and Widows' own Disk Cleanup can remove leftovers from other causes and is a safest way.
Occasional sweep with Malvarebytes and AV is good enough to make sure nothing bad did creep in and so make burden to system's resources.

LMiller7 said:

I don't have a very high regard for programs of this nature. I wouldn't use it if it was free.

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I wouldn't use it if they paid me. I think I said that before though

The bad part of such offerings is that many using the phrase of Free Download are not clear in whether it's only the download or Free to Use. Free Download frequently means Shareware, try then buy or uninstall. Free to Use should mean no restrictions.

Hi there

Capitalism 101 - "Caveat Emptor". Rule nr 2 "There's no such thing as a free Lunch".

Even programs where you DO get to try out the whole program often ends up with you getting loads of SPAM / JUNK emails -- not always from the original company but often via 3rd party people who some work has been outsourced to.

Today companies are a total minefield to find out how their supply chains work - the recent Horse Meat scandal in Europe just shows how complex some supply chains are these days.

You can probably buy your TRAIN TICKETS from the WATER COMPANY, get your ELECTRICITY from a company specialized in NATURAL GAS, buy your GASOLINE from your average supermarket, get your WATER from an OIL company etc etc etc.

I'm not against commercial marketing but today some of these weird convoluted supply chains probably IMO have gone a bit too far !! although how to rein these companies back to their core businesses won't be easy.

Cheers
jimbo

Touche'

I appreciate all the replies and support. I will say that some of the utility software out there is pretty good. So long as you know what you are doing(ie. don't mess with the registry unless you have a clue). Love and Power, I don't know how far I will take this. I just recently got an email from their support-more or less saying, "I was full of it" in a nice condescending way. Also, that I need to point out where on their website it says this. So I immediately went to the Auslogics website, only to find that they had changed the page. See it for yourself and then compare it to my screenshots(blow up the pics). Heck, I kind of liked the program even with limited access, but would never have downloaded it without the full trial period. I don't purchase software without being able to try it out. It makes you look dishonest if you say one thing and do another. I also don't like being portrayed as a liar/swindler. So anyways, I replied back and sent the screenshots. We'll see what happens next-I guess. I will keep you folks updated. Like I said before to everyone that has given their advice and comments----Thanks!!

Well the one thing you should keep in mind anyway is that a lot of sites/companies will have a terms of use/terms and conditions page which will say something about site errors etc and they would cover their behind under that clause.

You are probably right, Love and Power. That is usually how big business/the monoliths work. Personally I think they got caught with their britches down, got called out, and now won't admit they made a mistake(or fell asleep at the wheel). It is what it is. I do think it's funny that they were quick to change their home page and then say," point it out".

Back again, folks. So after exchanging emails with support for a few days, they wanted to see my proof. So I sent them the screenshots-they claim they did not receive them. So, I sent them again-twice. Once as regular photos and once as attachments. Finally after seeing them-the reply was that you could download the free version for a trial. As if that makes any sense at all. This is what the reply was-
" Let me clarify the sentence 'Try it for free' - you are able to download the program, try to scan your computer and use some tools, but there is no information that you can get BoostSpeed with full its features for free on our web-site."

Wow

Just a few new pics.