I purchased this laptop about a week ago off of Amazon. Link: Amazon.com : ASUS 15.6" HD Core i3 Laptop, 6GB RAM & 500GB Hard Drive : Computers & Accessories
Today, in an attempt to fix a problem I was having, I uninstalled a program. Not exactly sure what it was called, but I think it had Qualsoft in the name. It came with the laptop. After I removed it, it was no longer able to connect to the web. It didn't even list the available networks. After, I hit restart. There were some updates scheduled to run after the next restart, and they failed. The screen has been stuck on a message for a couple hours that says
"Failure configuring Windows features
Reverting changes
Do not turn off your computer."
Will edit for updates after it manages to restart.
Edit: once it restarts, it goes right back to attempting to update, and back to the green Failure screen. Is it a bad idea to turn off the computer?
Today, in an attempt to fix a problem I was having, I uninstalled a program. Not exactly sure what it was called, but I think it had Qualsoft in the name. It came with the laptop. After I removed it, it was no longer able to connect to the web. It didn't even list the available networks. After, I hit restart. There were some updates scheduled to run after the next restart, and they failed. The screen has been stuck on a message for a couple hours that says
"Failure configuring Windows features
Reverting changes
Do not turn off your computer."
Will edit for updates after it manages to restart.
Edit: once it restarts, it goes right back to attempting to update, and back to the green Failure screen. Is it a bad idea to turn off the computer?
My Computer
System One
-
- OS
- Windows 8
- Computer type
- Laptop
- System Manufacturer/Model
- Asus
- CPU
- Intel Core i3 3217U 1.8GHz
- Memory
- 6GB
- Graphics Card(s)
- Intel UMA
- Screen Resolution
- 1366 x 768
- Hard Drives
- 500 GB mechanical hard drive
- Browser
- Google Chrome