Solved Onenote 2013 free - corrupted and unreadable

Autobahn

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Hi
I downloaded months ago Onenote 2013 free onto my Win 8.1 laptop.

I wanted to use Onenote like I did when I had 'Evernote' installed such as being able to send information to Onenote by right clicking and easily sending it that way, but it never worked as easily as 'Evernote'.

I'm sidetracking: I clicked on 'Onenote' and it said it was 'corrupted and unreadable'.

As I don't use the installed 'Onenote' on my laptop I decided to uninstall it using 'Advanced uninstaller pro 11'.

'Advanced uninstaller pro 11' looked for leftover files in the registry and it found over 400!

That is the most that has ever been found for any program I have uninstalled before and am worried about deleting these registry which have been found.

I don't want to leave all these registry behind but I don't know if all of them are safe to remove.

Does Microsoft have a 'Onenote 2013 free' uninstall tool?

Thanks
 

My Computer

System One

  • OS
    Windows 8.1 update 1
    Computer type
    Laptop
    System Manufacturer/Model
    Dell Inspiron 15R special edition
    CPU
    Intel Core i5-3210M CPU @ 2.50GHz
    Graphics Card(s)
    Intel HD Graphics 4000
    Browser
    Firefox
    Antivirus
    Avast
Hi there. Is this the OneNote Win32 desktop edition or the Store app edition?

Does the 'Advanced uninstaller pro 11' have an option to backup any Registry entries that are to be corrected or deleted?
 

My Computer

System One

  • OS
    8.1 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Acer T690
    CPU
    Intel Pentium D Dual Core
    Motherboard
    Acer/Intel E946GZ
    Memory
    2GB (max upgrade)
    Graphics Card(s)
    Intel Graphics Media Accelerator 3000 - PCI Express x16
    Sound Card
    Integrated RealTek ALC888 high-definition audio with 7.1 channel audio support
    Monitor(s) Displays
    Acer AL1917W A LCD
    Screen Resolution
    1440 X 900
    Hard Drives
    350 GB Seagate Barracuda 7200.10
    Thumb drives
    PSU
    Standard 250 watt
    Case
    Desktop 7.2" (183mm) W x 17.5" (445mm) L x 14.5"
    Cooling
    Dual case fans + CPU fan
    Keyboard
    Acer Windows PS/2
    Mouse
    Wireless Microsoft Arc
    Internet Speed
    54mbp/s
    Browser
    IE11
    Antivirus
    Defender
    Other Info
    Office Pro 2013 / Nokia Lumia 1520 Windows Phone 8.1DP GDR1
Thanks for replying

It's the desktop edition.

Advanced uninstaller does not backup the registry.

I've used regedit to export all registry entries and saved it on my laptop.

I also saved it on a USB stick.
 

My Computer

System One

  • OS
    Windows 8.1 update 1
    Computer type
    Laptop
    System Manufacturer/Model
    Dell Inspiron 15R special edition
    CPU
    Intel Core i5-3210M CPU @ 2.50GHz
    Graphics Card(s)
    Intel HD Graphics 4000
    Browser
    Firefox
    Antivirus
    Avast
Sorry. I should have asked this prior > Was this a stand alone or included with an Office suite?
 

My Computer

System One

  • OS
    8.1 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Acer T690
    CPU
    Intel Pentium D Dual Core
    Motherboard
    Acer/Intel E946GZ
    Memory
    2GB (max upgrade)
    Graphics Card(s)
    Intel Graphics Media Accelerator 3000 - PCI Express x16
    Sound Card
    Integrated RealTek ALC888 high-definition audio with 7.1 channel audio support
    Monitor(s) Displays
    Acer AL1917W A LCD
    Screen Resolution
    1440 X 900
    Hard Drives
    350 GB Seagate Barracuda 7200.10
    Thumb drives
    PSU
    Standard 250 watt
    Case
    Desktop 7.2" (183mm) W x 17.5" (445mm) L x 14.5"
    Cooling
    Dual case fans + CPU fan
    Keyboard
    Acer Windows PS/2
    Mouse
    Wireless Microsoft Arc
    Internet Speed
    54mbp/s
    Browser
    IE11
    Antivirus
    Defender
    Other Info
    Office Pro 2013 / Nokia Lumia 1520 Windows Phone 8.1DP GDR1
Just run Advanced Uninstaller 11 again:

437 registry entries and 2668 files (with a total size of 1.8GB) leftover files will be deleted!

Some of the Registry entries mention 'Microsoft Office 15' which I guess came with the free Onenote 2013 - I'm not too sure.
 

My Computer

System One

  • OS
    Windows 8.1 update 1
    Computer type
    Laptop
    System Manufacturer/Model
    Dell Inspiron 15R special edition
    CPU
    Intel Core i5-3210M CPU @ 2.50GHz
    Graphics Card(s)
    Intel HD Graphics 4000
    Browser
    Firefox
    Antivirus
    Avast
Do you have Office suite installed or separate Office programs installed is what I'm trying to ask. Did it come preinstalled on the machine or did you install?

I suggest not deleting anything just yet.
 

My Computer

System One

  • OS
    8.1 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Acer T690
    CPU
    Intel Pentium D Dual Core
    Motherboard
    Acer/Intel E946GZ
    Memory
    2GB (max upgrade)
    Graphics Card(s)
    Intel Graphics Media Accelerator 3000 - PCI Express x16
    Sound Card
    Integrated RealTek ALC888 high-definition audio with 7.1 channel audio support
    Monitor(s) Displays
    Acer AL1917W A LCD
    Screen Resolution
    1440 X 900
    Hard Drives
    350 GB Seagate Barracuda 7200.10
    Thumb drives
    PSU
    Standard 250 watt
    Case
    Desktop 7.2" (183mm) W x 17.5" (445mm) L x 14.5"
    Cooling
    Dual case fans + CPU fan
    Keyboard
    Acer Windows PS/2
    Mouse
    Wireless Microsoft Arc
    Internet Speed
    54mbp/s
    Browser
    IE11
    Antivirus
    Defender
    Other Info
    Office Pro 2013 / Nokia Lumia 1520 Windows Phone 8.1DP GDR1
I've never installed Office suite as I've no need for it, so it must have been installed when I installed Onenote.

I bought my Dell laptop brand new and it could have come preinstalled, but I don't think it did.

I used Ccleaner to see all programs installed, and Office suite is not there.

Does 1.8GB of leftover files sound a bit much?
 

My Computer

System One

  • OS
    Windows 8.1 update 1
    Computer type
    Laptop
    System Manufacturer/Model
    Dell Inspiron 15R special edition
    CPU
    Intel Core i5-3210M CPU @ 2.50GHz
    Graphics Card(s)
    Intel HD Graphics 4000
    Browser
    Firefox
    Antivirus
    Avast
OK. It probably came preinstalled since it's an OEM machine.

I trust CCleaner, for I've used it a lot. Recommended by many members here also. I would have used the uninstaller in that or in Windows, but that's here nor there now. Use your better judgment, but I would use the Registry cleaner in CCleaner using the backup option. You could always add it back. I know you mentioned doing it via regedit manually.

No matter what method you use, use it at your own discretion. Use caution and good luck!
 

My Computer

System One

  • OS
    8.1 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Acer T690
    CPU
    Intel Pentium D Dual Core
    Motherboard
    Acer/Intel E946GZ
    Memory
    2GB (max upgrade)
    Graphics Card(s)
    Intel Graphics Media Accelerator 3000 - PCI Express x16
    Sound Card
    Integrated RealTek ALC888 high-definition audio with 7.1 channel audio support
    Monitor(s) Displays
    Acer AL1917W A LCD
    Screen Resolution
    1440 X 900
    Hard Drives
    350 GB Seagate Barracuda 7200.10
    Thumb drives
    PSU
    Standard 250 watt
    Case
    Desktop 7.2" (183mm) W x 17.5" (445mm) L x 14.5"
    Cooling
    Dual case fans + CPU fan
    Keyboard
    Acer Windows PS/2
    Mouse
    Wireless Microsoft Arc
    Internet Speed
    54mbp/s
    Browser
    IE11
    Antivirus
    Defender
    Other Info
    Office Pro 2013 / Nokia Lumia 1520 Windows Phone 8.1DP GDR1
OK. It probably came preinstalled since it's an OEM machine.

I trust CCleaner, for I've used it a lot. Recommended by many members here also. I would have used the uninstaller in that or in Windows, but that's here nor there now. Use your better judgment, but I would use the Registry cleaner in CCleaner using the backup option. You could always add it back. I know you mentioned doing it via regedit manually.

No matter what method you use, use it at your own discretion. Use caution and good luck!
Does Ccleaner delete the registry aswell - does it look for leftover files, or will they be left behind?
Do you think 1.8GB of leftover files seem a lot?
 

My Computer

System One

  • OS
    Windows 8.1 update 1
    Computer type
    Laptop
    System Manufacturer/Model
    Dell Inspiron 15R special edition
    CPU
    Intel Core i5-3210M CPU @ 2.50GHz
    Graphics Card(s)
    Intel HD Graphics 4000
    Browser
    Firefox
    Antivirus
    Avast
I downloaded Onenote 2013 free again, thinking that it might pop up saying that I already have Onenote 2013 installed and maybe asking if I wanted to uninstall it, but all it did was install it again, which I didn't really want to happen, because I don't know if I have two lots of Onenote 2013 installed now, although Ccleaner is only showing Onenote 2013 once.

What do you think happened when it was installed again?

It is now working now though.
 

My Computer

System One

  • OS
    Windows 8.1 update 1
    Computer type
    Laptop
    System Manufacturer/Model
    Dell Inspiron 15R special edition
    CPU
    Intel Core i5-3210M CPU @ 2.50GHz
    Graphics Card(s)
    Intel HD Graphics 4000
    Browser
    Firefox
    Antivirus
    Avast
Using any Registry cleaner is controversial. Our administrator Brink, who IMO knows more about Windows on the forum than anyone, does not recommend using one the last I read. I, however, use one only after uninstalling a program that I see leaves items behind, especially it's program folder. These are simply badly-written uninstall programs. I'll uninstall via Windows Programs and Features, then check things out, and then decide to run a cleaner or not. I found the one in CCleaner the best with using the backup option. I look through the list to make sure it's a related item. One must be very careful with the selection.

Whatever you decide, be extremely careful. If deciding to run a cleaner, backup all important files before doing so, which should be performed on a regular basis. Perhaps even making a mirror, which many think is best.

http://www.eightforums.com/tutorials/8956-system-image-create-windows-8-a.html
 

My Computer

System One

  • OS
    8.1 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Acer T690
    CPU
    Intel Pentium D Dual Core
    Motherboard
    Acer/Intel E946GZ
    Memory
    2GB (max upgrade)
    Graphics Card(s)
    Intel Graphics Media Accelerator 3000 - PCI Express x16
    Sound Card
    Integrated RealTek ALC888 high-definition audio with 7.1 channel audio support
    Monitor(s) Displays
    Acer AL1917W A LCD
    Screen Resolution
    1440 X 900
    Hard Drives
    350 GB Seagate Barracuda 7200.10
    Thumb drives
    PSU
    Standard 250 watt
    Case
    Desktop 7.2" (183mm) W x 17.5" (445mm) L x 14.5"
    Cooling
    Dual case fans + CPU fan
    Keyboard
    Acer Windows PS/2
    Mouse
    Wireless Microsoft Arc
    Internet Speed
    54mbp/s
    Browser
    IE11
    Antivirus
    Defender
    Other Info
    Office Pro 2013 / Nokia Lumia 1520 Windows Phone 8.1DP GDR1
As it is now working since I reinstalled it I am going to leave it as it is.

Any idea what happened when I reinstalled it - what happened to 'Onenote' that was already installed and got corrupted?
Did it just get written over?
 

My Computer

System One

  • OS
    Windows 8.1 update 1
    Computer type
    Laptop
    System Manufacturer/Model
    Dell Inspiron 15R special edition
    CPU
    Intel Core i5-3210M CPU @ 2.50GHz
    Graphics Card(s)
    Intel HD Graphics 4000
    Browser
    Firefox
    Antivirus
    Avast
Yes. It overwrites it.

You may want to mark this thread as solved.

Good luck to you. :)
 

My Computer

System One

  • OS
    8.1 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Acer T690
    CPU
    Intel Pentium D Dual Core
    Motherboard
    Acer/Intel E946GZ
    Memory
    2GB (max upgrade)
    Graphics Card(s)
    Intel Graphics Media Accelerator 3000 - PCI Express x16
    Sound Card
    Integrated RealTek ALC888 high-definition audio with 7.1 channel audio support
    Monitor(s) Displays
    Acer AL1917W A LCD
    Screen Resolution
    1440 X 900
    Hard Drives
    350 GB Seagate Barracuda 7200.10
    Thumb drives
    PSU
    Standard 250 watt
    Case
    Desktop 7.2" (183mm) W x 17.5" (445mm) L x 14.5"
    Cooling
    Dual case fans + CPU fan
    Keyboard
    Acer Windows PS/2
    Mouse
    Wireless Microsoft Arc
    Internet Speed
    54mbp/s
    Browser
    IE11
    Antivirus
    Defender
    Other Info
    Office Pro 2013 / Nokia Lumia 1520 Windows Phone 8.1DP GDR1
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