Windows 8 and 8.1 Forums


Sudden Help and Support Popus

  1. #1


    Posts : 2
    Windows 8.1

    Sudden Help and Support Popus


    Hello everyone,
    I've been getting Windows Help and Support popups for a while now. They appear either on startup or during work. Whenever I close a popup and click anywhere on the screen, a new one appears. If I click something particular, a support article on that topic appears.

    IE behaves similarly, opening a bunch of (like 50) windows at once either when I launch it or while it's working. All windows open on IE Help and Support.

    The problems seem to be connected, since they both happen at the same time and are both related to Windows support. I've run Win Defender and Malwarebytes, and they found nothing. Thanks.

      My System SpecsSystem Spec

  2. #2


    Posts : 1,875
    Windows 10 Pro Prieview x64


    Hi there. It sounds like an infection to me. You could try AdwCleaner from here AdwCleaner Download as a start..
      My System SpecsSystem Spec

  3. #3


    Or stuck F1
      My System SpecsSystem Spec

  4. #4


    Posts : 2
    Windows 8.1


    Quote Originally Posted by adamf View Post
    Hi there. It sounds like an infection to me. You could try AdwCleaner from here AdwCleaner Download as a start..
    This looks like an adware remover. I'll try it, but I don't think the popups I get are ads.

    Quote Originally Posted by CountMike View Post
    Or stuck F1
    This could be it! I detached the external keyboard I've been using. If I don't get the popups for the rest of the day, the issue may be considered solved!
      My System SpecsSystem Spec

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