Sudden Help and Support Popus

kompas46

New Member
Messages
2
Hello everyone,
I've been getting Windows Help and Support popups for a while now. They appear either on startup or during work. Whenever I close a popup and click anywhere on the screen, a new one appears. If I click something particular, a support article on that topic appears.

IE behaves similarly, opening a bunch of (like 50) windows at once either when I launch it or while it's working. All windows open on IE Help and Support.

The problems seem to be connected, since they both happen at the same time and are both related to Windows support. I've run Win Defender and Malwarebytes, and they found nothing. Thanks.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Clevo 150em
    CPU
    Core-i7 3740QM
    Memory
    16 GB
    Graphics Card(s)
    Radeon 7970m
    Antivirus
    Windows Defender
Hi there. It sounds like an infection to me. You could try AdwCleaner from here AdwCleaner Download as a start..
 

My Computer

System One

  • OS
    Windows 10 Pro Prieview x64
    Computer type
    Laptop
    System Manufacturer/Model
    MacBook Pro Core2Duo
    CPU
    T7600
    Memory
    3
    Graphics Card(s)
    ATI Radeon X1600
    Monitor(s) Displays
    Internal
    Screen Resolution
    1440 x 800
    Hard Drives
    40GB
    Keyboard
    Apple
    Mouse
    Apple
    Internet Speed
    Varies
    Browser
    Various
    Antivirus
    Defender
Or stuck F1
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home made
    CPU
    AMD Ryzen7 2700x
    Motherboard
    Asus Prime x470 Pro
    Memory
    16GB Kingston 3600
    Graphics Card(s)
    Asus strix 570 OC 4gb
    Hard Drives
    Samsung 960 evo 250GB
    Silicon Power V70 240GB SSD
    WD 1 TB Blue
    WD 2 TB Blue
    Bunch of backup HDDs.
    PSU
    Sharkoon, Silent Storm 660W
    Case
    Raidmax
    Cooling
    CCM Nepton 140xl
    Internet Speed
    40/2 Mbps
    Browser
    Firefox
    Antivirus
    WD
Hi there. It sounds like an infection to me. You could try AdwCleaner from here AdwCleaner Download as a start..

This looks like an adware remover. I'll try it, but I don't think the popups I get are ads.

Or stuck F1

This could be it! I detached the external keyboard I've been using. If I don't get the popups for the rest of the day, the issue may be considered solved!
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Clevo 150em
    CPU
    Core-i7 3740QM
    Memory
    16 GB
    Graphics Card(s)
    Radeon 7970m
    Antivirus
    Windows Defender
Back
Top