Windows 8 and 8.1 Forums

My Alienware 14 problems

  1. #1

    Posts : 9
    Windows 8.1

    My Alienware 14 problems

    Recently got the Alienware 14. Itís good I guess, plays whatever game I want at good settings, ultra in most.

    I am encountering a LOT of bugs though, that Iím unable to fix at allÖ especially when the only option is to uninstall and reinstall drivers/software from the dell website.

    Iíve compiled a list of problems Iím facing. If anyone else is facing the same issues, or has found ways to fix even one of them, please let me know!!

    List of issues:

    1. Fn+F5 does nothing. It worked at first, but then stopped working.
    2. Fn+F10 does nothing. Never did.
    3. Alien OnScreenDisplay doesnít work at all. Never worked even out of the box, I donít even know what itís supposed to look like.
    4. Random blue screens including ĎReference by pointerí and ĎDriver power state failureí
    5. A few times, the NVidia GPU wouldnít be detected. I would have to reboot the computer on battery to have it work again.(it wouldnít detect when rebooted while plugged in)
    6. Is this laptop supposed to have a 'free fall sensor' where do I find it in the Device Manager, and how do I check if it's working?
    7. Why do I have so many Local Area Connections? There's like 7 of them called something like TAP-Windows adapter.
    8. Another bigtime peeve: I canít live chat to Alienware Support because my computer wasnít purchased in the US. This is what it tells me when I enter my Service Tag. Am I dumb or does Alienware not provide live support to non-US customers?

    Some probably relevant info:

    My specs: Intel i7 4700mq, NVidia 765M, 80GB SSD Cache, Windows 8.1 SL. \
    OEM Software I have installed: Command Center, OnScreenDisplay, Autopsy.
    I'm using AVG Free and Malwarebytes Pro.

      My System SpecsSystem Spec

  2. #2

    USA, CA
    Posts : 191
    WIN 7 PRO x64, WIN 8.1 PRO x64

    yeah sounds like you need to just re install all of your drivers from dells site, also do you have any kind of vitrual machine software installed that would make its own lan connections? did you uninstall any of the oem software? the fall sensor would be a G sensor glued to the hdd probably(like the older macbooks) and will not be seen in the os as its at the BIOS level it might say its enabled in your BIOS though.
      My System SpecsSystem Spec

My Alienware 14 problems
Related Threads
Hi, I will soon be purchasing an Alienware X51, but I am choosing to separately buy a Crucial SSD to install the OS on. I can find videos on YouTube detailing how to physically install the SSD, but it would be very helpful if someone could give me to a detailed guide on exactly how to install the...
Alienware Not Charging in Drivers & Hardware
Hello All, I just bought an Aloenware 14 with the following specs: Windows 8.1 Pro 1 tb sata 256 GB ssd 16gb ram Intel integrated graphics NVIDIA gforce card
Unexpected BSOD Alienware 14 in BSOD Crashes and Debugging
Hi everyone, Two weeks back I bought a Alienware 14 got it with windows 8 later updated to 8.1 and all my drivers are upto date. Currently I am facing with BSOD error "DRIVER_POWER_STATE_FAILURE" I've zipped up all the dump files and the archive can be accessed from here:...
I bought an Alienware M17x R4 with a pre installed windows 8 64 bit operating system then updated to windows 8.1 via windows update. My problem is that it won't run the Alienware OSD application which is supposed to replace the default windows icons when using the function keys. I tried researching...
BSOD With Alienware Aurora R4 in BSOD Crashes and Debugging
Hi there, I have recently bought a new PC and it has recently started to encounter a BSOD on almost a daily basis. I have Windows 8, 64 bit. I have attached a copy of the dump files that are produced. They seem to indicate a problem with storport.sys, hal.dll and ntoskrnl.exe. I have...
I'm currently trying to make super street fighter 4 AE to use my main graphic card which is the Nvidia 650m, but it keeps using the intel hd 4000 integrated card instead, when i first played this game on Win7 it used my main, i would get over 100FPS with the same setting. I already tried going to...
Eight Forums Android App Eight Forums IOS App Follow us on Facebook