Windows 8 and 8.1 Forums


(HOW-TO) Fix Windows Media Player 'userenv.dll' Error

  1. #1


    Posts : 1
    Windows 8 Consumer Preview

    (HOW-TO) Fix Windows Media Player 'userenv.dll' Error


    Anyway i tried starting Windows media player & i got the error

    wmplayer.exe - Bad Image
    ---------------------------
    C:\Program Files (x86)\Windows Media Player\USERENV.dll is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support. Error status 0xc0000428.

    So i googled it & some other people had the error to & Microsoft advised people on turning it off in Programs & Features & re-installing it, it doesn't work.....

    SO the simple fact is..... Windows Media Player doesn't need the file, like it says - 'C:\Program Files (x86)\Windows Media Player\USERENV.dll is either not designed to run on Windows'

    So there it is, delete it & it will run fine, i tried, it worked


    Ive been finding bugs & patching/fixing them, Post a reply if it worked or whatever happened

      My System SpecsSystem Spec

  2. #2


    Posts : 11
    Windows 8 64bit


    'C:\Program Files (x86)\Windows Media Player\USERENV.dll
    is NOT a file supplied by Windows.
      My System SpecsSystem Spec

(HOW-TO) Fix Windows Media Player 'userenv.dll' Error
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