Missing notifications and sync from Mail app

TheFireRed

New Member
Messages
3
Hi all! I'm having an issue concerning the default Mail app from Win 8.1. I have set up two mail accounts: my default Microsoft account and an extra Office 365 account. Notifications are turned on for all mail and mails are downloaded as they arrive. But I'm not getting notifications for the default account. Might I add that synchronisation is not automatic and I need to open the app to get the new mail. The second account works okay, though. Can anyone help me? Thanks! :)
 

My Computer

System One

  • OS
    Windows 8.1 Update 1
    Computer type
    PC/Desktop
    CPU
    AMD A4-3400
    Browser
    Firefox
Hello TheFireRed, and welcome to Eight Forums.

The account not syncing could be the issue. It can't notify you if it's not checking for new mail. If you check for new mail while in the Mail app, then it won't notify you since you are already viewing it.

Double check using the tutorial below to make sure that the account is set to As items arrive to see if that may help.

Mail App - Set how Often and Far Back to Download Email | PC Help Forum

Hope this helps for now, :)
Shawn
 

My Computer

System One

  • OS
    64-bit Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebyte Anti-Malware Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Galaxy S23 Plus phone
Thank you for yor response. :) This is how I have my accounts set:

Default Microsoft account:
Ql0oW.jpg



Extra Office 365 account:
DFSOQ.jpg



The lines translate into basically what the steps from your link stated. The only option I have changed for now is Download email from: Any time, so I'll try to send some test messages and check if they show up. I'll let you know. Thanks!


EDIT: I got an email, my phone notified it instantly and the computer did it too after 20 minutes. How strange, isn't it? My second account showed new emails as soon as they arrived.
 
Last edited:

My Computer

System One

  • OS
    Windows 8.1 Update 1
    Computer type
    PC/Desktop
    CPU
    AMD A4-3400
    Browser
    Firefox
Back
Top