Solved Reliability history message says OneDrive stopped working

Johannes

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Member
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Im having a strange problem with OneDrive.

Im running windows 8.1 Update 1 Pro 64bit + all updates.

On my desktop the OneDrive app works properly. It synchs as expected between my desktop and my OneDrive website. In system tray, the OneDrive icon shows it synchs regularly.

However, when I check my system in the Reliability Monitor, the reliability history shows a critical message "Microsoft OneDrive stopped working". If OneDrive works properly, then what is the reason for this warning message? Below is the detail I get when I click on the message. This message started to appear about 13 days ago.

Thanks for any enlightenment,

Johannes.


Description
Faulting Application Path: C:\Users\Johannes\AppData\Local\Microsoft\SkyDrive\SkyDrive.exe

Problem signature
Problem Event Name: APPCRASH
Application Name: SkyDrive.exe
Application Version: 17.3.1165.612
Application Timestamp: 539a47b7
Fault Module Name: KERNELBASE.dll
Fault Module Version: 6.3.9600.17055
Fault Module Timestamp: 532943a3
Exception Code: 80000003
Exception Offset: 000b3425
OS Version: 6.3.9600.2.0.0.256.103
Locale ID: 2057
Additional Information 1: 5861
Additional Information 2: 5861822e1919d7c014bbb064c64908b2
Additional Information 3: d1d9
Additional Information 4: d1d94a13d3609d6b740644c12508f581

Extra information about the problem
Bucket ID: 4b22271b81a84842368b86780836e36f (73326659274)
 

My Computer

System One

  • OS
    windows 8 pro
    Computer type
    PC/Desktop
    Motherboard
    asus p8z77-v deluxe
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