Windows 8 and 8.1 Forums


Metro not playing WAV files

  1. #1


    Posts : 22
    Windows 8 CP

    Metro not playing WAV files


    I get WAV files from our voicemail server via email and when I launch the file attachment it takes me to the music app which tells me this is an unsupported file type.

    Looks like they need some help here.

    Is there any official site to report this as a bug?

    The functionailty works fine on a Windows 7 phone.

    Have a great day!

      My System SpecsSystem Spec

  2. #2


    Posts : 1,851
    8250 x86 + 7 SP1 x86 + Ubuntu 12.04 LTS x86


    Hi,

    You are welcome to attach a sample file directly or after compression to rar or zip, here. It would be a good idea so we are all on the same page regarding its exact format. i.e. Sample rate, bit depth, format etc...

    Other than that? My advice? Install Winamp and set it as the default player for .wav files.
      My System SpecsSystem Spec

  3. #3


    Posts : 22
    Windows 8 CP

    WAV file attached


    FYI, I had to put it in a zip file to get it uploaded as a forum message attachment.

    FYI, it plays fine in Windows Media Player. Just the Metro music apps says it is an unsupported file type.

    Thank you,
    -Bob
    Metro not playing WAV files Attached Files
      My System SpecsSystem Spec

  4. #4


    Posts : 22
    Windows 8 CP

    Code info from VLC


    Screen shot with media info from VLC attached

    Looks like a common 8k, 16-0bit mono wave file, codec PCM S16 LE (araw)
    Attached Thumbnails Attached Thumbnails Capture.PNG  
      My System SpecsSystem Spec

  5. #5


    Posts : 1,851
    8250 x86 + 7 SP1 x86 + Ubuntu 12.04 LTS x86


    File is playing well here in Winamp and Windows Media Player on Windows 8 CP.

    You can visit the manufacturer of your audio device to check if you have the latest driver installed. If not, do so.

    Realtek's website if you have that: Realtek
      My System SpecsSystem Spec

  6. #6


    Posts : 22
    Windows 8 CP


    Gman, yes, you confirmed what I said. Now try it in Metro music app
      My System SpecsSystem Spec

Metro not playing WAV files
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