Windows 8 and 8.1 Forums


Word 2013 Fails to start up

  1. #1


    Posts : 132
    Windows 8.1 Pro WMC

    Word 2013 Fails to start up


    I have a subscription to Office 365 Small Business Premium. The install on my Windows 7 64 Bit machine went fine a has been working great for about 3 weeks now. I was at the office yesterday and for some reason Word 2013 fails on startup. It starts up, I select the blank page option and then it fails. It calls home (to Microsoft?) and tells me they will let me know when they have a solution. This is a small business how long am I supposed to wait for their solution? I need a solution now for Word 2013 now.

    Everything else still works, Outlook 2013, Excel 2103. etc. I am thinking of removing this machine from the subscription and uninstalling Office 2013 and then downloading and installing it again.


    If anyone has some easier way to get this Word 2013 functioning again, please let me know.

    Thanks,

    Ak

      My System SpecsSystem Spec

  2. #2


    Posts : 132
    Windows 8.1 Pro WMC


    Just to close this thread, I uninstalled Office 365, then I went into the manager to disable it for this machine and then used the manager to install it again. Everything works again.
      My System SpecsSystem Spec

Word 2013 Fails to start up
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