Windows 8 and 8.1 Forums


Office 365 won't install

  1. #1


    Canon City
    Posts : 249
    Windows 8.1 Pro 64 Bit

    Office 365 won't install


    So I have an office 365 subscription and I went to go install it on my computer and the installer froze, so I used the task manager to end the task and now when I try to go install it again I get "Couldn't start office installation" because it claims there is an installer already going but I do not see one in the system tray or in task manager. Any ideas would be appreciated.

      My System SpecsSystem Spec

  2. #2


    Hi there. The installer froze or your system froze? There may be folders it installed, so therefore saying there's an installer? That may be worth a try. Also if it records anything in UEFI.
      My System SpecsSystem Spec

  3. #3


    Canon City
    Posts : 249
    Windows 8.1 Pro 64 Bit


    Thanks for the quick reply, the installer froze. For over two hours I couldn't get it to install as every time I tried to run the installer it kept saying the installer was still running. Let the computer run over night and I guess just needed a unreasonable amount of time as it is now installing just fine. Thanks for your response.
      My System SpecsSystem Spec

  4. #4


    You're welcome. Glad it worked out for you.

    Problem now is we'll probably never know. Pinging a server might not have gone through. Busy servers. Down servers. Heck, one member here reporting that he or she can't download apps from the Store because their data service is too slow. With new tech comes new problems.
      My System SpecsSystem Spec

  5. #5


    Had you rebooted?
      My System SpecsSystem Spec

Office 365 won't install
Related Threads
Howdy all, This is my first post on the forum! I've had an extremely frustrating problem and can't figure it out. I hope someone here can help me out! In short office 2013 will not install on my computer. It starts going and at some point it just says there's an error and quits. It doesn't give...
Windows 8.1.1 has OneDrive heavily integrated Usually, when I install my Office 2013 Home & Business Edition, the stupid thing install everything by default without giving me the choice of what componens I want to install, so it installs its own OneDrive app as well which I then manually...
Solved Office 2013 will not install in General Support
Hi, I hope someone can help. Brand new hp laptop came with windows 7 installed but also windows 8 disc. I upgraded to windows 8 and then to 8.1 . No problems. I then tried to install Office Home & Business 2013, The following then happens---- 1. I ENTER PRODUCT CODE ...
Solved Partial Install Office 365 in Software and Apps
Does anyone have any experience in only installing a couple of applications from Office 365. I would like to only install Excel, Word and Outlook to save space on a Surface Pro. By the way I don't want to use the on-line version they provide.
Lost Office after install? in Software and Apps
Office files don't load and no Office aps found. There are a number of Office folders, (11, 12 14, etc) in "Old Windows". This potential issue was not noted in setup assistant. Now what?:sarc:
Win8 & Microsoft Office Re-Install in Installation & Setup
When I install Windows8 over my current Windows7 system I want to do a complete wipe of my PC and start from scratch. I currently have Microsoft Office installed, and activated, on my Windows7 based PC so when I have finished installing Windows8 will I be able to re-install my Microsoft Office...
Unfortunately I have to ask for help with this, I have never had problems like this. I normally installed "Microsoft Office Professional Plus 2013 Preview", I used it for some times and then when I tried to uninstall it(from Control Pannel) I got message(shown in picture), so I used installation...
Eight Forums Android App Eight Forums IOS App Follow us on Facebook