Windows 8 and 8.1 Forums

Apps stopped working

  1. #1


    Posts : 26
    Windows 8

    Apps stopped working


    My apps suddenly stopped working..I downloaded and ran the app store troubleshooter and it detected 2 problems..security changes and settings..it said that it had made changes and so I restarted and still the apps don't work..I re-ran the troubleshooter again and again it said it made changes to my system..still no change.
    I ran sfc/scannow and the integrity check came back normal no issues found. I can run the administrator apps...resource monitor/disk cleanup etc etc but anything else/windows store/weather/mail all don't work..anymore advice would be appreciated.


    Thanks in advance.

    JC

    Edit: I also attempted to "refresh" the PC and it encountered a problem and couldn't complete it.
    So that may be another issue I'll have to ask about.

      My System SpecsSystem Spec

  2. #2


    Posts : 22,576
    64-bit Windows 10


    Hello JC,

    Check to see if the listed troubleshooting steps in the tutorial below may be able to help.

    Apps and Tiles Not Working or Responding: Fix in Windows 8
      My System SpecsSystem Spec

  3. #3


    Posts : 26
    Windows 8


    As stated in my first post already ran the troubleshooter and it found issues but nothing got repaired...it said it made changes to my PC when in fact it hadn't..I re ran the troubleshooter 3 times each time same issues came up...I also attempted a refresh and it was aborted due to a problem unknown. I will re-run it and ry and post back the issues it found.

    JC
      My System SpecsSystem Spec

  4. #4


    Posts : 26
    Windows 8


    Issues found
    Some security settings are
    missing or have been changed



    Some
    security settings are missing or have been changed
    Some apps might not have access to required
    resources
    Detected [IMG]res://sdiageng.dll/warning.png[/IMG]
    Reset security settings Completed
    Check for missing or corrupt
    files



    Check
    for missing or corrupt files
    Detected [IMG]res://sdiageng.dll/warning.png[/IMG]
    Repair missing or corrupt files Completed
    Service registration is
    missing or corrupt



    Service
    registration is missing or corrupt
    Fixed [IMG]res://sdiageng.dll/check.png[/IMG]
    Reset service registration Completed



    This is what I get when running the troubleshooter...last issue seems fixed but first 2 remain and come back each time I run the troubleshooter.
      My System SpecsSystem Spec

  5. #5


    Posts : 22,576
    64-bit Windows 10


    What about the other steps in the tutorial?
      My System SpecsSystem Spec

  6. #6


    Posts : 26
    Windows 8


    Windows is activated/I can get to PC Settings that all works fine/restarted numerous times/connected to Internet/signed into PC with Microsoft accct/cant get to the store so don't get any error messages/screen resolution is good/cannot clear store cache
    Last edited by JC8865; 05 May 2014 at 21:48.
      My System SpecsSystem Spec

  7. #7


    India
    Posts : 172
    Windows 8.1 Pro Update 1


    How about trying to reset windows store by using wsreset.exe
    Attached Thumbnails Attached Thumbnails wsreset.png  
      My System SpecsSystem Spec

  8. #8


    India
    Posts : 172
    Windows 8.1 Pro Update 1


    and also check if UAC is enabled
      My System SpecsSystem Spec

  9. #9


    Posts : 26
    Windows 8


    I did the win reset via the run command and that actually got the store app to open but no other apps yet work.
    I also did the sfcscannow and it didn't find any errors.
    The UAC is enables but its at its "default" level..I did lower it then rebooted..then changed it back to default and rebooted just to see if it would help..still the same..can at least open the store but no actual apps work yet. I can use the Administation tools tiles just no apps.
    Just wanted to say I appreciate all the help.
    Pretty lost as to what to try next.

    JC
      My System SpecsSystem Spec

  10. #10


    Posts : 26
    Windows 8


    Ok just thought I would try to install a new app..I tried installing ebay app and got this error. 0x800070002,I also created and tried a local acct instead of my Microsoft acct but that didn't change anything either.
      My System SpecsSystem Spec

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