Windows 8 and 8.1 Forums


Can't install iTunes on my Windows computer.

  1. #1


    Posts : 6
    windows 8.1

    Can't install iTunes on my Windows computer.


    Download and try to install: "Apple Application Support is required to run itunes helper" How do i get Apple Application Support?

    Then "feature you are trying to use is on a network resource that is not available" "Try to find iTunes64.msi." Can't find it.
    "users/mine\Appdata\local\temp\IXP688.imp\itunes64.msi"

    Any help will be appreciated - need for my iPad.

    Tried on Firefox and Explorer. "installation package can't be found"


    Thanks.

      My System SpecsSystem Spec

  2. #2


    Posts : 57
    Windows 7 Professional


    Are you running 32 or 64-bit Windows? I just checked the iTunes download page at Apple - iTunes - Download iTunes Now and IE apparently correctly identified my OS to the Apple site and the program that started to download is itunes64setup.exe. I would suggest you download the file (don't run it from the download page) and then run the downloaded file if you haven't tried this already.
      My System SpecsSystem Spec

  3. #3


    Posts : 6
    windows 8.1


    The above notes are from the download of itunes64setup.exe.
      My System SpecsSystem Spec

  4. #4


    Posts : 6
    windows 8.1


    I discovered that I had to tun the download AS THE ADMINISTRATOR.
      My System SpecsSystem Spec

Can't install iTunes on my Windows computer.
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