Excel ......erratic ERROR

Hello,Background: OS Win8. Office 2013 I have installed recently MS Office 2013. I like it very much. Suddelly i started with the inability to open existing Excel files double clicking on them. The program opens, not so the file. It apperar the message: there was an error sending the command to the program.I tried several fix without results, So i uninstalled Office using the MS specific FIX for that. Rebooting and re installing Office.Now it happens the following: after the first reboot of the day (PC off by night) i get the same error message. retrying the second time the files open regularly for all the day, until i turn the PC off. The morning after the same.Any suggestion?Many thanks. HAPPY EASTER !

Happy Easter to you as well.

I'll try to help, but have 8.1 with same Office though.

Seems Office cannot find file path on first try.


Are you storing the files on the same drive?

Thank you very much.

YES, in the same drive.

Could be that it's a File Explorer problem rather than Office. No recent problems with that program?

You store in default My Documents folder then I take it?

Is OneDrive a part of W8 yet? Had 8, but upgraded to 8.1.

NO problem so far with OS. I checked with SCANNOW. It is OK

YES in the default position My Docs.

No One Drive is not on my system.

Thanks for your efforts

Try this fix: "There was a problem sending the command to the program" error in Excel

It worked for me when I encountered the problem last year.

Hello Strollin. I did it before re-installation. It did not work for me. Now the case is different, the error only appears at the first use of the day of Excel, only.

You're quite welcome, geomazo.

Thanks for that, strollin.

I would try strollin's solution first since he has first hand experience. If by chance it doesn't work try this, although strollin's solution with the FixIt probably fixes this.

"Cannot find the file" error message when you try to open a workbook by double-clicking the .xls file

I realize it is upon first try that you have the problem. What could block it at first is surely a mystery.

Hello,

I just followed Strollin's suggestion. I run the FIX IT and I rebooted. Right 1 min ago.
The Prob. is still there

Sorry, I got detained for a bit. The only thing I can think of is this:

DISM to Fix Component Store Corruption:
DISM - Fixing Component Store Corruption in Windows 8

YES. I believe also is the way, after Scannow is the only way out. I shall do it later. Let you know.

Thanks to all.

Ok. That does take some time. Good luck.

I'll take it that DISM fixed nothing. Now you think it's a Registry problem. I would think these should have been set correctly upon Office install. Getting into Registry is beyond my capability.

I will have to withdraw from helping you. Hopefully someone more knowledgeable will come along. Good luck.

Hello,

Indeed the DISM was unsuccesful (2x).

Many thanks as well.

You're quite welcome.

The only thing I can think of at this point is another reinstall. I know it to be a PITA time wise.

Would and could anyone be of help to this member?

Hello,


I like to share with the Forum good news. My inconvenient is over. The solution was in this:

In Excel 13 - in my installation at least - lacked the nomination of the TEMPLATES book and sheet in the STAT folder located in C:\Users\name\AppData\Microsoft\Excel\XLSTART.
It was enough to create the two files and identify its location in OPTIONS > Advanced > General at startup open all files in…………

Thanks to all

Glad to read that you got it fixed.

So then to fix you added the proper files? If so, how?