Solved Photoshop Elements 11 Very Slow to Open Files on Desktop

Ron AKA

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Out of the blue today when I opened PSE 11 and then tried to use it to open a file on my Desktop, it went to sleep. Task Manager showed it "not-responding". Rebooting the computer did not help. After a couple of tries, I waited for 2-3 minutes and it then displayed files on the desktop. I switched the location it was searching, which was Desktop to my photo folder, and everything started working normally. Closed and restarted, and it was fine opening files from my Pictures folder. But, when I switched it to Desktop it went to sleep again for 2-3 minutes. At one point it got a message, which I forget exactly, but basically saying it could not find the file it was searching for??
It seems unique to the Desktop location. The Desktop is part of the operating system (Windows 8.1), and on a SSD. The Pictures folder is on my HDDs. Any thoughts on what is going on? I don't recall making any changes to the setup.

Summary of the symptoms:

1. Only is slow with File, Open, or File, Open As, when the location is the Desktop
2. Operating system (8.1) is on a SSD. Normal file folder is on HDD.
3. Same actions when location is Pictures on HDD is normal.
4. Process Explorer does not seem to detect any activity going on during the "sleeping" mode
 

My Computer

System One

  • OS
    Win 8 x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom
    CPU
    AMD FX-8350
    Motherboard
    Asus M5A99FX Pro R2.0
    Memory
    16 GB Viper 3 DDR3-2133
    Graphics Card(s)
    HIS Radeon HD 7770
    Sound Card
    Realtek HD
    Monitor(s) Displays
    Asus PA248Q
    Screen Resolution
    1920x1200
    Hard Drives
    128 GB 840 Pro Samsung SSD
    2 x 1TB Seagate Barracuda (Storage Space - Simple)
    PSU
    Antec 550
    Case
    Antec Sonata II
    Cooling
    CoolerMaster TPC 812
    Keyboard
    CM Storm Quickfire XT Brn - wired PS/2
    Mouse
    Roccat Lua - wired USB
    Internet Speed
    15
    Browser
    IE10
    Antivirus
    MS Defender
OK, I think I solved it. It turned out to be unrelated to my Windows setup or the recent Windows 8.1 Update 1, but it did force me to clean up my desktop. Now all empty except for the trash can... I use WD My Book Live to back up my hard drives on all computers on my home network. It includes a Cloud storage feature which I do not use. Part of the installation is a link to the service which gets installed on your Desktop by default. WD have been having problems with this Cloud service and have been sending me e-mails, which I never read as I don't use it. Somehow this link got corrupted or pointed to a dead location. That appears to be what was freezing everything up. Interesting that it only appeared to affect Photoshop Elements, and not Open Office, or File Explorer. The cure was to delete the corrupt link.

Thanks for the help provided.
 

My Computer

System One

  • OS
    Win 8 x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom
    CPU
    AMD FX-8350
    Motherboard
    Asus M5A99FX Pro R2.0
    Memory
    16 GB Viper 3 DDR3-2133
    Graphics Card(s)
    HIS Radeon HD 7770
    Sound Card
    Realtek HD
    Monitor(s) Displays
    Asus PA248Q
    Screen Resolution
    1920x1200
    Hard Drives
    128 GB 840 Pro Samsung SSD
    2 x 1TB Seagate Barracuda (Storage Space - Simple)
    PSU
    Antec 550
    Case
    Antec Sonata II
    Cooling
    CoolerMaster TPC 812
    Keyboard
    CM Storm Quickfire XT Brn - wired PS/2
    Mouse
    Roccat Lua - wired USB
    Internet Speed
    15
    Browser
    IE10
    Antivirus
    MS Defender
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