Windows 8 and 8.1 Forums


Metro apps don't working

  1. #1


    Posts : 7
    Windows 8

    Metro apps don't working


    Hello, I just finished to install Windows 8, but I have a problem, when I want to run a Metro App as Music or Videos, the icon of the application appears a few seconds on fullscreen, and it closes. I read that it was because of the resolution of the computer, that metro apps requires at least 1024*700 to work, but my computer is on 1600*900, and I tried 1024*768 and 1366*768 and it didn't work, so I don't know what to do.
    Thanks for your help ! (and sorry for my English )

      My System SpecsSystem Spec

  2. #2


    Rotterdam, The Netherlands
    Posts : 117
    Windows 8 Pro 64-bit, Windows 7 SP1 64-bit, Windows XP SP3 32-bit


    I've only ever had one app crash on me. It worked again after re-opening it. Since then, no problems.
      My System SpecsSystem Spec

  3. #3


    Posts : 1,353
    Windows 8 Pro/Windows 8 Pro/Windows 7 64 Bit64Bit/Windows XP


    It sounds like you're running a notebook, there's a couple of things you need to do. first check the Device Manager to make sure all the drivers are setup properly, if not you will have to install the drivers that came with your notebook or later Windows 7 ones. After that check your device manager again to make sure every thing is okay. If it is and you still cant get the right resolution, go to google and type in "Windows 8 on netbook" you should come across instructions to change your registry settings, if you feel comfortable doing that go ahead and do it.
    I could tell you how to do it but I don't want to be responsible if something goes wrong.
      My System SpecsSystem Spec

  4. #4


    Posts : 7
    Windows 8


    Quote Originally Posted by BillWindows View Post
    It sounds like you're running a notebook, there's a couple of things you need to do. first check the Device Manager to make sure all the drivers are setup properly, if not you will have to install the drivers that came with your notebook or later Windows 7 ones. After that check your device manager again to make sure every thing is okay. If it is and you still cant get the right resolution, go to google and type in "Windows 8 on netbook" you should come across instructions to change your registry settings, if you feel comfortable doing that go ahead and do it.
    I could tell you how to do it but I don't want to be responsible if something goes wrong.
    Ok, thank you, I checked the Device Manager and everything looks okay. But I don't understand what you mean when you say "the right resolution". What's the right resolution? 1600*900 doesn't work? Because I haven't any problems to change my netbook's resolution.
      My System SpecsSystem Spec

  5. #5


    Posts : 1,353
    Windows 8 Pro/Windows 8 Pro/Windows 7 64 Bit64Bit/Windows XP


    Sorry I read your comment wrong as to the resolution, the resolution you're running is high enough, and if your device manager is reading okay, have a look and see if there any updates ready to install in the settings updates. If all the updates are fine, try updating your video drivers in device manager.
      My System SpecsSystem Spec

  6. #6


    Posts : 7
    Windows 8


    Ok thanks I'm going to check that.

    Edit: I have 4 updates concerning Windows 8 to do, this might be the reason of the problem.
      My System SpecsSystem Spec

  7. #7


    Posts : 7
    Windows 8


    I did the updates, and unfortunately it still doesn't work...
      My System SpecsSystem Spec

  8. #8


    Posts : 1,308
    Windows 8 enterprise x64


    I have the same problem yesterday, was working find, I install something and it's stop to work. I try de UAC thing without success,, I finally create a new account and it work, when other solution will come I will try to fix the old account.
      My System SpecsSystem Spec

  9. #9


    Posts : 7
    Windows 8


    Okay thinks, I try to create another account to see if I can fix it.
      My System SpecsSystem Spec

  10. #10


    Posts : 9
    Windows Consumer Preview


    I have the same problem. But it was my CPU was too old (AthlonXP). Which CPU do you have?
      My System SpecsSystem Spec

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