Windows 8 and 8.1 Forums


How to sync Hotmail drats folder in Windows 8.1 mail app?

  1. #1


    Posts : 8
    Windows 8.1

    How to sync Hotmail drats folder in Windows 8.1 mail app?


    Hi all,

    I am using mail app on windows 8.1. It was working fine in the morning. But few hours ago I noticed that it shows my drafts folder empty and the interface has also changed a bit.

    I did not update anything at all. My automatic update setting is off. I have synced it a lot of times. It shows my emails from all other folders but not from drafts. And it is not like it can't do it. Until yesterday, I was being able to view the drafts seamlessly. It just happened now.

    Could you please help me resolve this issue?

    Thank you,
    Vividh

      My System SpecsSystem Spec

  2. #2


    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center


    Is what is in the pictures what you are talking about ?

    Click image for larger version

    Click image for larger version
      My System SpecsSystem Spec

  3. #3


    Posts : 8
    Windows 8.1


    Yes. But the drafts that I created on the computer itself are visible...but the drafts on my hotmail account online aren't.
      My System SpecsSystem Spec

  4. #4


    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center


    Quote Originally Posted by vivid View Post
    Yes. But the drafts that I created on the computer itself are visible...but the drafts on my hotmail account online aren't.
    By online do you mean your inbox ?

    Click image for larger version
      My System SpecsSystem Spec

  5. #5


    Posts : 8
    Windows 8.1


    By online I meant, when I open hotmail.com or outlook.com or mail.live.com on my browser. The drafts I can see then are not synching with the windows 8.1 app. And to my surprise, even few other folders that I created myself, like my 'personal and friends' folder, is also coming empty. And when I click sync, it shows 'syncing' for a while, and then it shows 'up to date'.
      My System SpecsSystem Spec

  6. #6


    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center


    Or this ?
    If so my drafts don't show up either.

    Click image for larger version
      My System SpecsSystem Spec

  7. #7


    Posts : 8
    Windows 8.1


    Yes. Exactly. In my case, the drafts can be seen when I open my mails in a browser. but can't be seen inside the windows mail app.
    I was able to seem them till this morning. I don't know what happened after that. Even the UI changed. Mine UI was a bit different than one in the screenshots you shared. But now it is similar to yours. not sure what exactly happened.
      My System SpecsSystem Spec

  8. #8


    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center


    If I save a draft online it appears:

    Click image for larger version

    Click image for larger version
      My System SpecsSystem Spec

  9. #9


    Posts : 8
    Windows 8.1


    That is correct. If I save a draft online, in a browser, it appears there only, not in windows app. All the emails get synced. I can view all the emails on my windows mail app. However, that is not the case with 'drafts' folder.

    This is on browser:
    Click image for larger version

    This is on windows mail app:
    Click image for larger version
      My System SpecsSystem Spec

  10. #10


    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center


    Since it changed, it's probably something Microsoft did.

    My experience is the same as yours.

    I'm sorry I can't offer a solution.
      My System SpecsSystem Spec

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How to sync Hotmail drats folder in Windows 8.1 mail app?
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