Solved Where does Windows 8.1 Store Software Installation History

cjb4

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Seattle
I am having problems with re-installing software for my printer. I am running Windows 8.1 from a SSD. To save space I installed HP's all-in-one software on my D: drive. My D:drive died. I could recover no data so I simply replaced it and started rebuilding. When attempting to re-install the HP software I get the message that the software is already installed on my D:/Program Files (x86) and will up update it with a newer version if necessary. The install program gives me no way to redirect the install. If I continue it appears to install the printer and everything but will not complete. It spins in an endless loop. I have to either reboot or use task manager to exit. The resulting install (non-install) shows nothing in D: and some HP files in C:. To try to fix I have removed all evidence of HP files in C: and all I can find in the registry. Nothing works. There is obviously some history stored somewhere of the original instillation. Where is that history stored and can it be deleted or redirected?
thanks for any suggestions.
 

My Computer

System One

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    Win 7 Pro 64bit
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    Intel i7 2600k
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    Asus P8Z68-V PRO
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My Computer

System One

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    Linux Mint 17.2
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    Laptop
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    Toshiba Satellite C850D-st3nx1
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    AMD E1-1200 APU with Radeon (tm) HD Graphics 1.40 GHZ
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    Google Chrome
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    Arris NVG589 Gateway; Router - Cisco RV320; Switch - Netgear GS108 8-Port Switch & Trendnet TEG-S50g 5-Port Switch; Access Points - Engenius ECB350, Trendnet TEW-638APB; NAS - Lenovo ix2-4; Printer - Brother HL-2280DW; Air Print Server - Lantronix XPrintServer

    A/V UPS - Tripp-Lite Smart 1500LCD 1500 Va/900 W.
Thanks. Sorry I wasn't clear. I have the software and drivers from HP, when I try to install it, it says I must install on my D: Drive. There must be a history contained from the original install somewhere on my c: drive or in the registry.
 

My Computer

System One

  • OS
    Win 7 Pro 64bit
    CPU
    Intel i7 2600k
    Motherboard
    Asus P8Z68-V PRO
    Memory
    16.0 GB Dual-Channel DDR3
    Graphics Card(s)
    GeForce GTX 560 Ti
    Sound Card
    Realtek High Definition Audio Integrated
    Monitor(s) Displays
    Samsung Syncmaster 24"
    Screen Resolution
    1920x1080
    Hard Drives
    Patriot Wildfire 120gb
    Western Digital VelociRaptor® 300gb
    SAMSUNG HD103UJ 1tb
    PSU
    Silencer Mk II 750W
    Case
    Cosmos Cooler Master
    Keyboard
    Microsoft Erg 4000
    Mouse
    Microsoft Habu
    Internet Speed
    20
What's the printer model number, eg. HP Laserjet 1020.
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self built
    CPU
    Intel Core i7-4790
    Motherboard
    GA-Z87X-D3H
    Memory
    G.SKILL 8GB (2 x 4GB) DDR3 F3-10666CL9D-8GBNT
    Graphics Card(s)
    Sapphire ATI Radeon R7 250
    Sound Card
    Realtek ALC892
    Monitor(s) Displays
    Samsung UN32EH5000, Dell 1703FPT
    Screen Resolution
    1920 x 1080
    Hard Drives
    WD5003AZEX
    WD10EZEX
    Samsung HD103SJ
    Samsung 128 GB 840 PRO
    PSU
    SeaSonic M12II SS-500GM
    Case
    Fractal Design Define R4
    Cooling
    Zalman CNPS9900ALED
    Keyboard
    Logitech K800
    Mouse
    Logitech M705
    Internet Speed
    16 Mbps
    Browser
    Firefox
    Antivirus
    Avast
    Other Info
    Bose Companion 2 Multimedia Speakers
try programs and features in control panel, it could be still showing as being installed there ,you should be able to remove or repair if it is there I think .
 

My Computer

System One

  • OS
    win8.1.1 enterprise
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Hinze57
    CPU
    AMD FX 6100 6core 3.30gHz
    Motherboard
    gigibyte ga-78lmy-s2p
    Memory
    4gig ddr3
    Graphics Card(s)
    Radon hd5000 Series
    Sound Card
    onboard realtek hd
    Monitor(s) Displays
    19" viewsonic/ 22"Samsung
    Screen Resolution
    1680x1050
    Hard Drives
    128gig ssd Kingston
    80gig WD 10000 rpm spinner
    Case
    micro
    Keyboard
    microsoft curve 200
    Mouse
    Logitech wireless M215
    Internet Speed
    high speed 20
    Browser
    ie 11
    Antivirus
    windows defender
    Other Info
    updated enterprise apr 2/14
It does not show in programs and features.
The model number is C7250
Does anyone know where the original install information is installed? Registry? somewhere else?
 

My Computer

System One

  • OS
    Win 7 Pro 64bit
    CPU
    Intel i7 2600k
    Motherboard
    Asus P8Z68-V PRO
    Memory
    16.0 GB Dual-Channel DDR3
    Graphics Card(s)
    GeForce GTX 560 Ti
    Sound Card
    Realtek High Definition Audio Integrated
    Monitor(s) Displays
    Samsung Syncmaster 24"
    Screen Resolution
    1920x1080
    Hard Drives
    Patriot Wildfire 120gb
    Western Digital VelociRaptor® 300gb
    SAMSUNG HD103UJ 1tb
    PSU
    Silencer Mk II 750W
    Case
    Cosmos Cooler Master
    Keyboard
    Microsoft Erg 4000
    Mouse
    Microsoft Habu
    Internet Speed
    20
I repair computer in my home ,and if I had you computer with me now this is where I would use Ccleaner software to scan the registry to remove dead links, and it would like remove reference to the hp being on D: ,it up to you to decide if you want to use ccleaner ,as I cant be responsible if something goes wrong ,in my years of using ccleaner I have never had an issue with it. if you wish to use it I will post the link to it .just watch as it installs ,it has google toolbar and chrome as a choice to install ,just uncheck it and proceeded
CCleaner - PC Optimization and Cleaning - Free Download
 

My Computer

System One

  • OS
    win8.1.1 enterprise
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Hinze57
    CPU
    AMD FX 6100 6core 3.30gHz
    Motherboard
    gigibyte ga-78lmy-s2p
    Memory
    4gig ddr3
    Graphics Card(s)
    Radon hd5000 Series
    Sound Card
    onboard realtek hd
    Monitor(s) Displays
    19" viewsonic/ 22"Samsung
    Screen Resolution
    1680x1050
    Hard Drives
    128gig ssd Kingston
    80gig WD 10000 rpm spinner
    Case
    micro
    Keyboard
    microsoft curve 200
    Mouse
    Logitech wireless M215
    Internet Speed
    high speed 20
    Browser
    ie 11
    Antivirus
    windows defender
    Other Info
    updated enterprise apr 2/14
Thanks Caperjack,
Tried using CCleaner both the registry cleaner and the uninstaller, it didn't work. Finall succeeded by using Advanced Uninstaller and deleting all references to HP in the registry.
Still would like to know where Windows stores install history. Does anyone know?
 

My Computer

System One

  • OS
    Win 7 Pro 64bit
    CPU
    Intel i7 2600k
    Motherboard
    Asus P8Z68-V PRO
    Memory
    16.0 GB Dual-Channel DDR3
    Graphics Card(s)
    GeForce GTX 560 Ti
    Sound Card
    Realtek High Definition Audio Integrated
    Monitor(s) Displays
    Samsung Syncmaster 24"
    Screen Resolution
    1920x1080
    Hard Drives
    Patriot Wildfire 120gb
    Western Digital VelociRaptor® 300gb
    SAMSUNG HD103UJ 1tb
    PSU
    Silencer Mk II 750W
    Case
    Cosmos Cooler Master
    Keyboard
    Microsoft Erg 4000
    Mouse
    Microsoft Habu
    Internet Speed
    20
don't I know ,not sure it does actually , I google and find nothing
 

My Computer

System One

  • OS
    win8.1.1 enterprise
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Hinze57
    CPU
    AMD FX 6100 6core 3.30gHz
    Motherboard
    gigibyte ga-78lmy-s2p
    Memory
    4gig ddr3
    Graphics Card(s)
    Radon hd5000 Series
    Sound Card
    onboard realtek hd
    Monitor(s) Displays
    19" viewsonic/ 22"Samsung
    Screen Resolution
    1680x1050
    Hard Drives
    128gig ssd Kingston
    80gig WD 10000 rpm spinner
    Case
    micro
    Keyboard
    microsoft curve 200
    Mouse
    Logitech wireless M215
    Internet Speed
    high speed 20
    Browser
    ie 11
    Antivirus
    windows defender
    Other Info
    updated enterprise apr 2/14
Untitled 1.jpg

Untitled 2.jpg
 

My Computer

System One

  • OS
    Windows 8.1.1 Pro
    Computer type
    PC/Desktop
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