Microsofy Office install problem

ICit2lol

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Central West (near Orange) NSW
I have my main laptop - a Toshiba L550 which I upgraded from 7 to 8 then 8.1. So far no problems until now. I had Microsoft Office Home and Student installed form the day I got the machine and all worked well until the upgrade. I didn't know that something was amiss until I went to use a spreadsheet the other night only to find that only Word was working (had it on the taskbar).

Have uninstalled the program and reinstalled it but clicking on the Microsoft folder in All Programs just makes it vanish and I cannot access any of the applications within it. The program itself is showing up in Control Panel programs and Features so why cannot I access Word or Excel from the All programs list. Is this a feature of 8.1 that I am not aware of as I use Word a great deal in replying to threads in both forums and this is very inconvenient that I cannot.

What I want to do is get at least Word and preferably Excel back as a taskbar icon / start link.

Any suggestions please.
 

My Computer

System One

  • OS
    8 Pro desk 1 (SB) 7 Home desk 2 (IB) 8 Pro Lap 1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Own build X 2 Desk X 1 Lap X 2
    CPU
    i5 2500 & i5 3570K
    Motherboard
    Gigabyte GA_H67UD3H-B3 & Asus P8Z77-V
    Memory
    8GB (1333) 8GB 2400 set 1866
    Graphics Card(s)
    NVidia GTX 650 X 2
    Sound Card
    Xonar DG X 2
    Monitor(s) Displays
    Philips 24" (SB) Benq 24" (IB)
    Hard Drives
    Samsung 840 X 2 830 X 1
    PSU
    Corsair HX 650 & HX 1050
    Case
    Coolermaster Centurion 2 & HAF XM
    Cooling
    Air (SB) LC (IB)
    Keyboard
    M6980X X 2 (laser)M$ Sidewinder X4 & Sidewinder X6 (IB)
    Mouse
    Gigabyte M6980 X X 2 (laser)
    Internet Speed
    ADSL2
    Browser
    Google
    Antivirus
    Kaspersky ISS
    Other Info
    Two other machines Toshiba L550 Sat i5 CPU running 8GB RAM and Windows 8 Pro 64bit OS.
    Toshiba A200Celeron 4GB Win7 64bit
you should be able to locate the exe files - right click and make an icon or tack one to the task bar. if you create one move it to the taskbar. Runs in my mind it is word.exe for word.
 

My Computer

System One

  • OS
    win 8
Thanks excentric will give it a go if I can find the exe files :think:
 

My Computer

System One

  • OS
    8 Pro desk 1 (SB) 7 Home desk 2 (IB) 8 Pro Lap 1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Own build X 2 Desk X 1 Lap X 2
    CPU
    i5 2500 & i5 3570K
    Motherboard
    Gigabyte GA_H67UD3H-B3 & Asus P8Z77-V
    Memory
    8GB (1333) 8GB 2400 set 1866
    Graphics Card(s)
    NVidia GTX 650 X 2
    Sound Card
    Xonar DG X 2
    Monitor(s) Displays
    Philips 24" (SB) Benq 24" (IB)
    Hard Drives
    Samsung 840 X 2 830 X 1
    PSU
    Corsair HX 650 & HX 1050
    Case
    Coolermaster Centurion 2 & HAF XM
    Cooling
    Air (SB) LC (IB)
    Keyboard
    M6980X X 2 (laser)M$ Sidewinder X4 & Sidewinder X6 (IB)
    Mouse
    Gigabyte M6980 X X 2 (laser)
    Internet Speed
    ADSL2
    Browser
    Google
    Antivirus
    Kaspersky ISS
    Other Info
    Two other machines Toshiba L550 Sat i5 CPU running 8GB RAM and Windows 8 Pro 64bit OS.
    Toshiba A200Celeron 4GB Win7 64bit

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    CPU
    Intel G2020
    Motherboard
    ASRock B75M-DGS R2.0
    Memory
    8GBs @ 1333 MHz
    Hard Drives
    Samsung 840 EVO
    PSU
    400w
    Internet Speed
    57/11
If all else fails, you can try a clean uninstall of whatever Office version you are using and then try the installation again. These MS Fixit programs should get the job done:

How to uninstall Office 2003, Office 2007 or Office 2010 suites if you cannot uninstall it from Control Panel?

How to uninstall Office 2013 or Office 365

Hope one of the above works for you.


my2cents

Ok well the first uninstall I did with Revo a I find it a lot better at rooting out the reg stuff but I will jump on the machine and try again and see what the Fix it link can do for me. :)
 

My Computer

System One

  • OS
    8 Pro desk 1 (SB) 7 Home desk 2 (IB) 8 Pro Lap 1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Own build X 2 Desk X 1 Lap X 2
    CPU
    i5 2500 & i5 3570K
    Motherboard
    Gigabyte GA_H67UD3H-B3 & Asus P8Z77-V
    Memory
    8GB (1333) 8GB 2400 set 1866
    Graphics Card(s)
    NVidia GTX 650 X 2
    Sound Card
    Xonar DG X 2
    Monitor(s) Displays
    Philips 24" (SB) Benq 24" (IB)
    Hard Drives
    Samsung 840 X 2 830 X 1
    PSU
    Corsair HX 650 & HX 1050
    Case
    Coolermaster Centurion 2 & HAF XM
    Cooling
    Air (SB) LC (IB)
    Keyboard
    M6980X X 2 (laser)M$ Sidewinder X4 & Sidewinder X6 (IB)
    Mouse
    Gigabyte M6980 X X 2 (laser)
    Internet Speed
    ADSL2
    Browser
    Google
    Antivirus
    Kaspersky ISS
    Other Info
    Two other machines Toshiba L550 Sat i5 CPU running 8GB RAM and Windows 8 Pro 64bit OS.
    Toshiba A200Celeron 4GB Win7 64bit
Ok I think it has finally done it What I did do was to uninstall from the Control panel then ran it again in Revo - that found some left over reg entries.
Now being the pedantic so and so I am I checked in both the HKEYS > Software and low and behold were entries for Office I deleted them after backing up the reg and ran the install. After installing ran the updates including SP3 which it did before and now everything appears normal again and Office opens out in All programs as should be.:)

In fact the machine seems to be running a tad faster than of late as I have noticed it slowing down to when I put 8.1 on it.
 

My Computer

System One

  • OS
    8 Pro desk 1 (SB) 7 Home desk 2 (IB) 8 Pro Lap 1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Own build X 2 Desk X 1 Lap X 2
    CPU
    i5 2500 & i5 3570K
    Motherboard
    Gigabyte GA_H67UD3H-B3 & Asus P8Z77-V
    Memory
    8GB (1333) 8GB 2400 set 1866
    Graphics Card(s)
    NVidia GTX 650 X 2
    Sound Card
    Xonar DG X 2
    Monitor(s) Displays
    Philips 24" (SB) Benq 24" (IB)
    Hard Drives
    Samsung 840 X 2 830 X 1
    PSU
    Corsair HX 650 & HX 1050
    Case
    Coolermaster Centurion 2 & HAF XM
    Cooling
    Air (SB) LC (IB)
    Keyboard
    M6980X X 2 (laser)M$ Sidewinder X4 & Sidewinder X6 (IB)
    Mouse
    Gigabyte M6980 X X 2 (laser)
    Internet Speed
    ADSL2
    Browser
    Google
    Antivirus
    Kaspersky ISS
    Other Info
    Two other machines Toshiba L550 Sat i5 CPU running 8GB RAM and Windows 8 Pro 64bit OS.
    Toshiba A200Celeron 4GB Win7 64bit
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