Windows 8 and 8.1 Forums

Sopcast problems

  1. #1


    Posts : 13
    windows 8

    Sopcast problems


    Hi there,

    I installed sopcast on my windows 8 and something happened. All of a sudden we received a lot of popups and the system crashed. It recovered itself but the usb drives could not be utilised, the webcam was also unusable and when I tried to turn off the laptop, it says that a background.dll is missing.
    I fixed the usb drives but I can not turn off the laptop. Has anyone please any ideas how to fix this?

      My System SpecsSystem Spec

  2. #2


    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center


    An idea:

    Return it to factory settings & start over.

    I'm going on the assumption you have no restore points to before the issues arose or you would have already fixed said issues.
    Last edited by David Bailey; 06 Mar 2014 at 02:53.
      My System SpecsSystem Spec

  3. #3


    Posts : 13
    windows 8


    Thanks I am trying it. It says that I can not reinstall windows, because my user settings are so that I will be informed about all system settings and thus it is not possible. how do I change it?
      My System SpecsSystem Spec

  4. #4


    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center


    Quote Originally Posted by Zoli View Post
    Thanks I am trying it. It says that I can not reinstall windows, because my user settings are so that I will be informed about all system settings and thus it is not possible. how do I change it?
    I don't know.
    Never heard of it before.
      My System SpecsSystem Spec

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