Windows 8 and 8.1 Forums


Bing News App Crashing since recent update

  1. #1


    Posts : 1
    Win 8.1

    Bing News App Crashing since recent update


    Since the latest Bing News app update came out, that can sync your settings across devices, mine wants to crash shortly after starting it. And this happens on multiple machines. I have managed to get into settings and turn off the sync of settings, turn off reading offline, and still no luck. It crashes every time. This even happens on a machine that just had Windows 8.1 completely reinstalled on it, and on my surface pro tablet which has had windows 8.1 on it for a while. This is driving me nuts!!!!

    The following is in the application event log:

    Fault bucket98800567708, type 5
    Event Name: WWAJSE
    Response: Notavailable
    Cab Id: 0

    Problem signature:
    P1:Microsoft.BingNews_3.0.2.233_x64__8wekyb3d8bbwe
    P2: AppexNews
    P3: 0a64
    P4: FFFFFFFD
    P5: (null)
    P6: 0_0
    P7:
    P8:
    P9:
    P10:

    Attached files:
    ErrorInfo.7080.7200.txt
    C:\ProgramFiles\WindowsApps\Microsoft.BingNews_3.0.2.233_x64__8wekyb3d8bbwe\AppXManifest.xml
    C:\Users\scott\AppData\Local\Temp\WER1C6.tmp.WERInternalMetadata.xml

    These files may beavailable here:
    C:\Users\scott\AppData\Local\Microsoft\Windows\WER\ReportArchive\NonCritical_Microsoft.BingNe_11dd7f 9abfcefaa18353958cdbb1deef935348a_00000000_208b02ff

    Analysis symbol:
    Rechecking forsolution: 0
    Report Id:abfc57a4-a080-11e3-be8b-a0b3cc49d67e
    Report Status: 16
    Hashed bucket:894fde1e2fe4cdb862cfe81b3340bbe7


      My System SpecsSystem Spec

  2. #2


    UK
    Posts : 333
    Windows Server 2012 R2 / 8.1


    Hi Smcb,

    Welcome to the forum.

    Some great resources for troubleshooting windows store app issues on this tutorial:

    Apps and Tiles Not Working or Responding: Fix in Windows 8

    Hope that helps

    Cheers,
    Harry
      My System SpecsSystem Spec

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