Windows 8 and 8.1 Forums


Windows 8.1 Built-in apps doesn't start

  1. #1


    Posts : 9
    Windows 8.1

    Windows 8.1 Built-in apps doesn't start


    Hello Community,
    Some few days ago there came a problem with my Laptop; and the problem was it starts consuming lot of battery when goes to idle mode. After Searching on internet i came to know that there is virus in My Laptop and there are only some programs which can remove it. Not even Avira, Microsoft Defender and any other. So i Just installed UnHackME software are cleaned my Windows 8.1. It worked Perfect and my problem seems to be resolved.
    But after removing that virus. New problem came in my Windows 8.1 and the Problem is :-

    When i Open Built-in Apps in my windows 8.1 Like App store, Skype, Mail, Finance, New, Health & Fitness, Weather, Calender, People, Food & Drink, Music, Games, Maps, Videos, News etc they just disappear after a single flash screen.
    The only apps which are in working condition are Camera, Sky drive and some apps which are created by installing some programs in my Windows 8.1.
    What happens when i Open my apps :-
    The app Screen Comes and after some 2-3 seconds it disappears...
    What I've done so far :-
    I tried to visit many communities and blogs but didn't find my problem resolved.
    I tried to run command sfc /scannow gave me following results after full scan
    Windows Resource Protection Found Corrupt files but was unable to fix some of them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For example C:\Windows\Logs\CBS\CBS.log. Note that logging is currently not supported in offline servicing scenerios.
    (Problem Not resolved)
    I tried to run different commands in different blogs even to re-install App Store so that i can even uninstall all apps and re-install them all but .. (Problem Not Resolve)


    Please, help me in this regard.. Because i have huge collection of software installed in my Windows and being student i cannot afford to get the pain of re-installing the windows 8.1. And after some days I have exams and I've to study as well.

      My System SpecsSystem Spec

  2. #2


    Posts : 22,582
    64-bit Windows 10


    Hello Hunny, and welcome to Eight Forums.

    For now, you might see if going through the listed troubleshooting steps in the tutorial below may be able to help.

    Apps and Tiles Not Working or Responding: Fix in Windows 8
      My System SpecsSystem Spec

  3. #3


    Posts : 9
    Windows 8.1


    I mentioned clearly in my Thread that My App Store is also not working.. And your given tutorial is all about resolving through App store..
    Kindly Thoroughly Read my thread and suggest me possible Solutions.
      My System SpecsSystem Spec

  4. #4


    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center


    Quote Originally Posted by Hunny View Post
    I mentioned clearly in my Thread that My App Store is also not working.. And your given tutorial is all about resolving through App store..
    Kindly Thoroughly Read my thread and suggest me possible Solutions.
    Try running :

    Dism /Online /Cleanup-Image /RestoreHealth

    in an administrator command prompt.

    Then run WSReset.exe in an administrator command prompt.

    Click image for larger version

    Click image for larger version

    Then restart the computer.
      My System SpecsSystem Spec

  5. #5


    Posts : 9
    Windows 8.1


    Click image for larger version

    These are the results i obtained after your 1st command Execution
      My System SpecsSystem Spec

  6. #6


    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center


    Quote Originally Posted by Hunny View Post
    Click image for larger version

    These are the results i obtained after your 1st command Execution
    That's bad.

    You might have to refresh the system.

    Try the second command & restart the computer.

    I have slim hopes for it helping but it might.

    Keep refresh in mind.
      My System SpecsSystem Spec

  7. #7


    Posts : 9
    Windows 8.1


    Click image for larger version
    This is what i got after running second command
      My System SpecsSystem Spec

  8. #8


    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center


    Quote Originally Posted by Hunny View Post
    Click image for larger version
    This is what i got after running second command
    That's bad too.

    Things must be really messed up.

    Time to Refresh ?
      My System SpecsSystem Spec

  9. #9


    Posts : 9
    Windows 8.1


    No, i cannot afford for refresh this time.. Its unbelievable for me that this problem has no solutions
      My System SpecsSystem Spec

  10. #10


    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center


    Quote Originally Posted by Hunny View Post
    No, i cannot afford for refresh this time.. Its unbelievable for me that this problem has no solutions
    I tried my best to help.
    Someone with more knowledge will maybe come along & offer help.
      My System SpecsSystem Spec

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