Windows 8 and 8.1 Forums


workshop manual not working

  1. #1


    Posts : 27
    win 8.1 pro with media

    workshop manual not working


    Hi all my JTIS X Type workshop manual will no longer work with windows 8.1 ,I can install it but it will not work without this Application setup.exe dao35 and my laptop is saying not compatible, I have tried running it in compatibilty mode win 7 but no go can anyone help please.
    Thanks in advance Dell

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  2. #2


    Posts : 1,360
    Windows 8.1 Enterprise
      My System SpecsSystem Spec

  3. #3


    Posts : 27
    win 8.1 pro with media


    Thanks Ectech
    For your reply i have now got it working but no matter what i try i cannot get the help menu to work i have downloaded this file windows 8.1 KB917607 x64 help file but i cannot install as it saying not suitable for my operating system but i think it is the correct one. I also tried the 8.1KB917607x86 the same result if you could help that would be brilliant.
    my system is windows 8.1 64 bit.
    Thanks in advance Dell
      My System SpecsSystem Spec

  4. #4


    Posts : 1,360
    Windows 8.1 Enterprise


    Could you tell me what happens if attempt to open the help file from the program?
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  5. #5


    Posts : 27
    win 8.1 pro with media


    Thanks for the quick reply if i open it it opens but it is blank.
    Dell
      My System SpecsSystem Spec

  6. #6


    Posts : 1,360
    Windows 8.1 Enterprise


    The program may come with a help file located in the install directory of the program. If not, your best bet would be to post on the forum I mentioned as I have no experience with this software.

    As for the not being able to install the help file update. Try this..

    Open Powershell as Admin, Type: Update-Help > press enter

    The command will update all the help files on your computer with the most up-to-date version from the internet. Although I'm not sure if the program your looking for would be included. It's worth a shot though.
      My System SpecsSystem Spec

  7. #7


    Posts : 27
    win 8.1 pro with media


    I did as you suggested and it updated most things but it failed on two but the writing was so small i could not read it but thanks for trying Dell
      My System SpecsSystem Spec

workshop manual not working
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