Windows 8 and 8.1 Forums

skype not responding

  1. #1


    kelowna
    Posts : 11
    windows 8

    skype not responding


    hey guys, i come across a little issue with windows 8, skype stops responding then once skype stops responding everything else just laggs with it, but by the time i get windows taskmanager open to close other apps it just responds normally. is there a way i can speed up windows 8? i stopped about 14 apps from startup that i thought was the problem then my computer just came up with the same not responding thing for windows 8 skype desktop application not background application, is it because i have a third party app for microsoft ? or should i swich back to the default skype? i don't like the default skype but if i have to use it i will. if there is any tweaks to make windows 8 apps always respond quicker i will take a look at the tutorials, pleas help! this issue is kind of annoying me.!

      My System SpecsSystem Spec

  2. #2


    Posts : 1,360
    Windows 8.1 Enterprise


    You might see if a clean uninstall will cure the issue.

    How to perform a clean uninstall of apps:

    Step 1) Open an elevated command prompt > Press + X > select Command Prompt (Admin)

    Step 2) Type: Powershell Get-AppxPackage > press Enter

    Step 3) Locate the Skype app listed > Take note of the "PackageFullName"

    Step 4) Type: Powershell Remove-AppxPackage -Package [PackageFullName] > Press Enter

    Step 5) Reinstall the App from the Store.

    Note: For the current version here is the complete command..

    Powershell Remove-AppxPackage -Package Microsoft.SkypeApp_2.5.0.1005_x86__kzf8qxf38zg5c
      My System SpecsSystem Spec

  3. #3


    kelowna
    Posts : 11
    windows 8


    C:\Users\someone>Powershell Remove-AppxPackage -Package Microsoft.SkypeApp_2.5.0.1
    005_x86__kzf8qxf38zg5c
    Remove-AppxPackage : Deployment failed with HRESULT: 0x80073CF1, Package was
    not found. (Exception from HRESULT: 0x80073CF1)
    Windows cannot remove Microsoft.SkypeApp_2.5.0.1005_x86__kzf8qxf38zg5c because
    the current user does not have that package installed. Use Get-AppxPackage to
    see the list of packages installed.
    NOTE: For additional information, look for [ActivityId]
    f8cafc2e-2c32-0000-8a02-ccf8322ccf01 in the Event Log or use the command line
    Get-AppxLog -ActivityID f8cafc2e-2c32-0000-8a02-ccf8322ccf01
    At line:1 char:1
    + Remove-AppxPackage -Package Microsoft.SkypeApp_2.5.0.1005_x86__kzf8qxf38zg5c
    + ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    + CategoryInfo : ObjectNotFound: (Microsoft.Skype...__kzf8qxf38zg
    5c:String) [Remove-AppxPackage], PSInvalidOperationException
    + FullyQualifiedErrorId : DeploymentError,Microsoft.Windows.Appx.PackageMa
    nager.Commands.RemoveAppxPackageCommand

    error code with copy/paste
      My System SpecsSystem Spec

  4. #4


    Posts : 1,360
    Windows 8.1 Enterprise


    Use this command to create a list of all the apps installed on your computer..

    Powershell Get-AppxPackage >%userprofile%\Desktop\Packages.txt

    Attach the file to your next post.
      My System SpecsSystem Spec

  5. #5


    kelowna
    Posts : 11
    windows 8

    here is the file attachment


    here is the file attachment
    skype not responding Attached Files
      My System SpecsSystem Spec

  6. #6


    Posts : 1,360
    Windows 8.1 Enterprise


    Here is the command for the version you have installed..

    Powershell Remove-AppxPackage -Package Microsoft.SkypeApp_1.3.0.112_x86__kzf8qxf38zg5c

    Next, copy & paste this into your web browser to bring you to the current Skype App.

    ms-windows-store:PDP?PFN=Microsoft.SkypeApp_kzf8qxf38zg5c
      My System SpecsSystem Spec

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