Photos app takes too long!

JohnnyGui

New Member
Member
Messages
191
Hey all,


After a clean install of Windows 8 Pro and upgrading to 8.1 Pro immediately after, I noticed that the Photos app takes a very long time to load a photo that I opened from the Desktop. When double clicking a picture from the Desktop, the Photos app splash screen comes up and stays like that for like 30 seconds until it views the picture. It also takes that long when clicking the app itself. Notice that this only happens the first time when I open the Photos app after a restart or boot. Opening the Photos app doesn't take long anymore.


If I close the photos app while it's still in the splash screen an error would pop up that says that the "PhotosApp.exe has reached a breakpoint". A MoAppHang of Photosapp.exe error also pops up in the eventlog in that case.


I noticed quite a lot of people are having this popup error and I have tried different solutions without any success:
- Did an SFC /scannow
- Tried the App Troubleshooter (it says I need to update my graphics driver although they are already up to date)
- Rebuilt the indexing and restored the Default settings in the My Pictures folder Properties
- Installed all updates from Windows Update


My specs:
Windows 8.1 Pro with Media Centre
GTX 660Ti with latest WHQL driver (332.21)
3570K CPU (stock)
8 GB RAM


Can anyone help me with this?
 

My Computer

System One

  • OS
    Windows 8.1 (Update 1) Pro 64 bit
    Computer type
    PC/Desktop
    CPU
    Intel i5 3570K
    Motherboard
    Asrock Pro4 Z77
    Memory
    8 GB
    Graphics Card(s)
    Geforce GTX 660Ti
    Hard Drives
    Hitachi HDS921010DLE630
Try using the following command from an elevated command prompt:

Dism /Online /Cleanup-Image /RestoreHealth
 

My Computer

System One

  • OS
    Windows 8.1 Enterprise
Tried it and it repaired one store component corruption. However, if I run it again it keeps saying that very same thing. When I run /Scanhealth or /Checkhealth with DISM it says that it didn't find any corruption though.
EDIT: Whenever the Restorehealth command is finished and I open the Photos app afterwards, it loads normally and fast. But as soon as I reboot the loading time takes too long again.

I noticed something else; it seems that the SkyDrive app also takes too long to load after each boot or restart. The weird thing is that if I open the SkyDrive app first, wait for it to load and then close it, the Photos app wouldn't take long if I open it afterwards. It is as if the SkyDrive app is taking the long loading time from the Photos app.
 
Last edited:

My Computer

System One

  • OS
    Windows 8.1 (Update 1) Pro 64 bit
    Computer type
    PC/Desktop
    CPU
    Intel i5 3570K
    Motherboard
    Asrock Pro4 Z77
    Memory
    8 GB
    Graphics Card(s)
    Geforce GTX 660Ti
    Hard Drives
    Hitachi HDS921010DLE630
I have narrowed down the problem; it seems that the app takes too long to load only when I have opened the app within 7 minutes after a (re)boot. When I wait >7 minutes and open the app, it opens at normal speed.

I guess it has something to do with loading the photo library? However, even emptying the photo library doesn't fix the issue.

Does anyone else have this problem when opening the Photos app within 7 minutes after a (re)boot?
 

My Computer

System One

  • OS
    Windows 8.1 (Update 1) Pro 64 bit
    Computer type
    PC/Desktop
    CPU
    Intel i5 3570K
    Motherboard
    Asrock Pro4 Z77
    Memory
    8 GB
    Graphics Card(s)
    Geforce GTX 660Ti
    Hard Drives
    Hitachi HDS921010DLE630
Back
Top